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Press release

Press release

05-12-2011

Safelite AutoGlass Relocates Victorville Store

Safelite AutoGlass®, the nation’s leading provider of vehicle glass repair and replacement services, opened a store at 15375 Anacapa Road, Victorville

VICTORVILLE, Calif. – May 12, 2011- Safelite AutoGlass®, the nation’s leading provider of vehicle glass repair and replacement services, opened a store at 15375 Anacapa Road, Victorville (92392) at the southwest corner of Park and Anacapa in early May. The new 6,500 square-foot facility will house approximately 900 vehicle glass parts, enabling the company to provide same-day and convenient in-shop appointments in the High Desert area. Customers also will continue to have the option to schedule a mobile appointment.

The relocation of the Victorville store is a part of Safelite’s plan to expand and improve service in Southern California. Since 2009, Safelite® has developed a number of initiatives to provide unrivaled customer service, technical quality, and same-day service for Southern California customers. Safelite’s growth in the Southwest U.S. includes:

• opening its second-largest distribution center in Ontario, Calif., in 2009

• opening its third national contact center in Phoenix, Ariz., in 2010

• opening 10 other new locations throughout Southern California in 2011

• relocating 3 existing Southern California locations to improve customer visibility and waiting areas, glass storage, and employee amenities in 2011

“Moving from our smaller Victorville location to this larger, renovated space is an exciting step toward our goal of improving customer service in the area. While we have had a presence in High Desert for many years, our team is very excited to have increased glass availability, improved time to serve, and a wonderful customer waiting area for customers,” said Rick Harvey, Safelite’s general manager. “Keeping people safe while they are in their vehicles is a key component to Safelite’s approach to the business. Vehicle glass is an important element of a car’s structural integrity, and we are happy to perform inspections to identify any risky chips or provide a quote on glass damage.”

The Safelite® store will be managed by Dan Jones and will have an initial staff of 8 technicians with the goal of hiring more in the near future.

Safelite AutoGlass® also recently renewed its lease at 43403 #A10 10th Street West, Lancaster, which also serves the High Desert area.

Safelite® customers in High Desert and elsewhere can receive a quote or schedule service 24/7 at safelite.com or by calling 1-800-800-ASAP (2727). Both in-shop and mobile vehicle glass service appointments are available from 8:00 a.m. to 5:00 p.m. Monday through Saturday.

About Safelite AutoGlass®

Safelite AutoGlass®, founded in 1947, is the nation’s leading provider of vehicle glass repair and replacement services, providing mobile service to more than 95 percent of the U.S. population in all 50 states. The Columbus, Ohio-based company employs nearly 10,000 people across the United States and served 4 million customers last year through its company-owned operations. For more information, visit www.safelite.com.


Media Contacts:

Melina Metzger, Safelite® Group, PR Manager, 614.210.9232, melina.metzger@safelite.com

For additional information, please contact our

Media Relations department.

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