About Safelite

Safelite AutoGlass® Companies

Safelite AutoGlass® fixes more windshields than anyone else in the U.S.. It is a member of the Safelite® Group, the world’s largest family of retail auto glass companies.

About Safelite® Group

Safelite® Group, a subsidiary of Belron®, is a multifaceted auto glass and claims management service organization based in Columbus, Ohio.

The company has been in business since 1947. It is composed of four major business operations:

  • Safelite Fulfillment, Inc., – Auto glass fulfillment services, operating under the trade names Safelite AutoGlass® and Giant Glass™.
  • Safelite® Solutions LLC and Alliance Claims Solutions, Safelite® Group's claims processing operation, which processes P+C claims for insurance companies.
  • Service AutoGlass®, a national provider of wholesale vehicle glass products as well as installation and repair materials and tools.
  • Safelite® Glass Corp., the company’s glass manufacturing unit.

The companies that make up the Safelite® Group employ 10,000 people nationwide.

Retail Auto Glass Companies

The retail auto glass division of Safelite® specializes in replacing all types of vehicle glass damage. In addition to replacement services, the company operates a team of repair specialists dedicated to delivering high quality windshield repairs.

As the largest auto glass repair and replacement organization in the U.S., the company’s 3,700 technicians serve more than 4.1 million customers each year and ensure the highest quality of work on each job they do.

Safelite AutoGlass® provides convenient mobile auto glass repair and replacement services, available to more than 95% of drivers in all 50 states.

  1. Safelite AutoGlass® operates in all 50 states.
  2. Safelite AutoGlass®/Giant Glass™ operates in the Boston area.

Insurance Claims Management

Safelite® Solutions

Safelite® Solutions provides complete claims management solutions for the nation's leading fleet and insurance companies.

The company currently serves as a third-party administrator of auto glass claims for more than 175 insurance and fleet companies, including 19 of the top 30 property and casualty insurance companies. Safelite® Solutions manages a network of approximately 9,000 affiliate providers and operates two national contact centers in Columbus, Ohio and one in Chandler, Arizona.

Alliance Claims Solutions®

Based in Hiawatha, Iowa, Alliance Claims Solutions® is solely focused on enabling small to mid-sized insurance companies to deliver quality claim care. Alliance's call center is staffed 24/7 to provide the insurance industry with a variety of claims solutions, including Managed Glass Programs, First Notice of Loss, Statements, Desk Reviews and Claims Resolution. For more information, visit www.allianceclaimssolutions.com

Wholesale Vehicle Glass

Service AutoGlass®

Service AutoGlass® is a national provider of wholesale vehicle glass products as well as installation and repair materials and tools. Service AutoGlass® provides service to vehicle glass companies through a network of 91 warehouses located throughout the U.S.

Windshield Manufacturing

Safelite® Glass Corp.

As the nation's largest exclusively domestic producer of original equipment equivalent windshields (OEE) for aftermarket, Safelite® Glass Corp. has a manufacturing facility in Enfield, NC. The manufacturing facility serves Safelite AutoGlass® and the customers of Safelite® Group's wholesale operations, Service Auto Glass®.

The Safelite® Glass Corp. manufacturing facility in Enfield, NC is ISO-9001 certified. Safelite® Glass Corp. distribution centers in Braselton, GA and Ontario, CA are ISO-2001 certified.

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