About Safelite®
Safelite® AutoGlass Reviews

Safelite® AutoGlass Reviews

At Safelite AutoGlass®, we take our position as the auto glass industry leader very seriously. By using the highest quality products, trained technicians, and customer service representatives available 24/7, we do our best to make auto glass repair and replacement a fast and convenient experience for you.

We make it our mission to exceed the expectations of our customers, and we’re proud to share some real-time auto glass service reviews we've received from around the country.

Safelite® Customer Reviews

42 reviews

Safelite is quick and their work is great! I've never had a problem with Safelite. They answered all my questions and were efficient.
just plain good
No hassle, quick response, and a lot of assistance
Front Windshield
They did a great job! They did it fast and convenient
windshield wipers
the windshield work was great but the windshield wipers are horrible mine still jump across the windshield now yet and my windshield was done at least 3 months ago ,I thought they jumped because they were new,i was wrong I can balely see when it rains hard because they jump all the way going upward across the windshield,glass job yes , wipers ,no way
finished in timely fashion, no problems and would recommend highly
excellent service
they were ready for me just wrote down their info sheet.
Windshield replacement
My windshield had to be replaced, as the nick had developed into a crack that spanned nearly the whole glass very quickly. (Advice from experience: If you get a nick be sure to leave your side window cracked to prevent pressure buildup, in the heat of summer, until you can get it fixed.) I was in there on a Saturday, with an appointment. The only complaint I would have is that they didn't tell me it would take so long. My truck is an older model and they had to sand and seal a few rust spots that were not evident until the old windshield came out. I came in prepared to wait, though. The service was excellent. Everything was extensively explained by a courteous technician. There were no surprise charges on the bill - it was exactly as estimated. There is a lifetime warranty on the installation -- and I plan to keep my truck a VERY long time, so that matters. I will use them again, if necessary. Although the next time I may pay the "come to me" fee.
chip repair
fast service
windshield replacement
everything was done to my satisfaction. the car was ready when i was told to pick it up. people were accommodating.
windshield replacement
good job and fast courteous but now my electric start does not work can you get this taken care of I tried both remotes and it does not work, it worked before windshield replaced.
Quick & Easy
It was a very quick and easy experience.
great experience
The safelite guy was on time and efficient. He remembered my husband from when he came to fix my husband's car too, lol. Friendly and fast, it was a better than expected experience. Thank you!
Chipped front car window
I had a chip in my front car window, my dealer sent me to safelite and quoted me the price to seal the chip and that they could do it right away. During the sealing of the chip, my whole glass broke. However, since the technician did not inform me of this possibility, Safelite took responsibility and replaced the whole glass and only charged me the quoted price for sealing it. Unfortunately I had to go to work and was uneasy about driving with the broken glass. Safelite told me I could drive to work with it as is and that they would come and replace the whole glass at my work site. This was really a plus for me and I really appreciated their cooperation & their willingness to go out of their way to help me out. I definitely would not hesitate to return to them if needed and to recommend them to everyone. Thank you Safelite
Auto glass repair
Teach was very good explain every detail before starting even after the job was complet Thanks for sending Mike
Came right to the house to provide the service. Received a confirmation call, and a call that they would be arriving shortly. Very convenient! Thank You
windsheild replace at home
fast and easy
good work
they came at the time they said they would be here and were done in under the estimated time frame. No problems at all since!
Very easy. I work midnights and had to sleep and the installer installed the windshield and left all the paperwork in the car so that my day wasn't altered. Was a very fast process.
Pleased with service
Work went well
Friendly & fast.
Professional and they didn't fool around. Replaced a windshield on a Vw GTI in less than an hour.
Exceptional service
I scheduled an appointment with Safelite and arrived earlier then scheduled. Instead of letting my wait all pre service information was taken and I was put in the loop with waiting customers. I was offered Beverages and the rbake room was showed to me as well. A very professional and customer service oriented atmosphere and I enjoyed talking to the staff. The service was good as well, all risk were explained and the following warranty was explained to me as well. I will choose Safelite again.
You are "Safe" with using "Safelite"!
Excellent service
good but
They will not absorb even a 50 dollar deductible. Had I known I would have gone somewhere else.
A Totally Positive Review
My 99 ranger front windshield had received the rock from hell with an inspection due soon. I was able to schedule online while at work on the late night shift and have the repair done while I slept.
The technician was right on time and replaced the windshield in the time alotted
Great/Timely Service
I recently had a crack repaired by Safelite. I was able to get a quick appointment and the customer service was excellent as was the repair. Very friendly and competent staff.
Windshield replacement
The shop was great. There were no concerns. Thanks!
Quick & Professional
A very nice and professional young man arrived on time and repalced the windsheild on my baby. My baby is an old jeep and look wonderful now with out the huge crack running across the windsheild.
Great service
Service was great both times Store manager in Arvada went above and beyond to make sure service was completed correctly. Only thing missed from both places is that we didn't get a can of window cleaner.
Repair hail damage
Had windshield and rear side window replaced. Repairs made while waiting. Would recommend Safelite
Safelite has always been professional and accommodated my schedule.
Technician experience
The customer skills and attitude of my on-site technician, Terry Fussell, was absouluely superb. I just retired from 32 years in medical sales and my tenure with sales allows me to confirm Terry's interaction with customers. He was absolutely wonderful to deal with. Thank you Terry Fussell
Customer Service
This was first time doing business with Safe lite to repair my replace the front wind shield of my vehicle. The customer service representative, I can not recall her name, was friendly and professional when assisting me with the damage to by wind shield. The wait was not long at all.
Windshield replacement
Easy in, easy out, excellent service
brand new in no time at all
i had a brand new windshield installed....and perfectly, in no time at all!
brand new in no time at all
i had a brand new windshield installed....and perfectly, in no time at all!
quick and easy
Very satisfied Customer!
Very pleased with prompt and friendly service.
Trustworthy Service
I went to Safelite AutoGlass to have my windshield replaced. The online appointment was very easy to and simple to use. I arrived at their place with ample time and as soon as got back from lunch he started working on my vehicle. He finished working with a few minutes to spare and the work was done professionally. I have since then drove long distances and not a single problem occurred. I drove a Lexus RX 350 and Lexus has a reputation of being quiet inside and after the job was done I was concerned that it may not retain the quietness inside the vehicle. To my surprise nothing changed. They are very trustworthy and they stand on their work. I will not hesitate to recommend Safelite AutoGlass to anyone.
Great service, convenient repair!
They came to my job and got the repair done without me losing any work time and it was covered 100% by my insurance.
great survice
Quick ,fast,and professional like there was nothing wrong.
Safelite is worth it
Excellent customer service!!
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