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Safelite® Service Guarantee

Safelite® Service Guarantee


At Safelite AutoGlass®, we guarantee our service will be best in the industry. That’s why we’ve developed our 5-point service pledge.

5-Point Service Pledge

The technicians at Safelite AutoGlass® strive to give you the best possible service. In fact, your satisfaction is so important to us that we stand behind it with our 5-Point Service Pledge:

  1. A certified Safelite® technician will provide a quality auto glass installation or repair, using high-quality parts and materials.
  2. We will fully protect the interior and exterior of your vehicle where we are working.
  3. We will clean your vehicle's exterior auto glass.
  4. We will vacuum all broken auto glass after we complete the work.
  5. We will provide a lifetime warranty on auto glass materials and workmanship for as long as you own or lease your vehicle.

Safelite® service feedback

If you'd like to tell us about your recent Safelite AutoGlass® service experience, please contact our customer advocates at 877-664-8931 or email us.

Safelite® Warranty

Every Safelite® service is guaranteed by our national warranty for as long as you own or lease your vehicle. If you are not completely satisfied with your windshield repair service or have any problems with your auto glass replacement, contact our customer advocates at 877-664-8931.

You can schedule service online or call 877-664-8931 to speak to a Safelite AutoGlass® expert.

Schedule Service now

For a quick and easy way to make an appointment schedule online now.
Schedule Service now

Contact us

Call us free at 877-664-8931

You can also contact us via email.