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About Safelite®
Safelite® AutoGlass Reviews

Safelite® AutoGlass Reviews

At Safelite AutoGlass®, we take our position as the auto glass industry leader very seriously. By using the highest quality products, trained technicians, and customer service representatives available 24/7, we do our best to make auto glass repair and replacement a fast and convenient experience for you.

We make it our mission to exceed the expectations of our customers, and we’re proud to share some real-time auto glass service reviews we've received from around the country.

Safelite® Customer Reviews

50 reviews

front glass replacement
everything went very well, I would recommend Safelite to everyone.
Casulty of winter
Quick,courteous technician,windshield replaced with NO FUSS and NO LEAKS. Safelite worked around my schedule to come to my home and do the repairs after my windshield was broken by road debris early one morning on my way to work. While I hope not to repeat the experience I now who I'll call if I every need Glass replaced in my ride.
windshield repair
very pleased with technician. I believe it was gary. Could still see a bit of the crack but it works out that way sometimes. very quick turn around and professional.
Renton, Wa Safelite
Good experience, no issues
Front windsheild replaced
On time, very courteous and professional
Window Repair
Everything was done perfect
windshield repair rock chip
repair rock chip
windshield
did their job
Quick service
Was there same morning for repair
ford f150
Great service.......I wasn't even home and the tech got the job done .........thanks safelite
Anytime!
Customer service really worked with me to find an appointment time that worked with my crazy work schedule. I had to call them twice in the last 2 years and both times had a very good experience with them.
Windshield replacement
Kept scheduling a window replace at my residence but the weather was bad. I decided to go to the shop and it took about 1 1/2 to 2 hrs. While I was waiting I purchased less expensive wipers from Walmart and they had no problem with that. So overall, great job. Window still holding strong.
Great service!
My daughter in college had a crack in her windshield. The technician came to her house and took care of the crack within a day or two during freezing cold/snowy weather.
Windshield replaced
Nulook Collision did repairs and Safelite replaced my windshield at their shop.
windshield replacement
Fast, courteous, professional, quality job
good job
great
Higly Recommended
Fast Service, Well Trained staff, Pretty decent office, Good Location...Quality Equipment to do their jobs!
perfect
Everything about my experience with satellite was perfect!!
Great job!
I had a small chip in my windshield and Safelite came out to my place of work and it was fixed. The technician did a really great job and finished pretty quickly. I have used Safelite in the past and will continue to do so!
My experience
The best I have experienced!
Job well done
Technician demonstrated well that he knew what he was doing, working efficiently as he did so. Friendly disposition, but focused on his work.
Windshield replacement
Handled promptly and professionally
Windshield replacement
Handled promptly and professionally
They do good work.
I had a very large crack going across my windshield. Brought it in to these guys and within an hour the windshield was fixed. Great job.
new windshield third time
The ppl there was nice and very helpful..made sure I was happy w the wrk they did. I would most definitely be recommending safelite
glass repair
When I arrived to the location I was greeted with a smiling face. The check in process was hassle free and my wait time was very minimal. They did a great job and answered all of my questions thoroughly. Thank you Safe lite
Awesome service
Very easy to schedule the appointment, excellent customer service
Excellent service.
Replaced windshield perfectly, on time, on estimate. Perfect.
windshield
The guy who came was on time. I didn't have to carry my car anywhere. My windshield was replaced in 15 minutes and I was driving as soon as the job was done.
Good experience
No hassle, dropped off car and was called to pick it up when it was ready! Simple
Wonderful Customer Service
The staff that helped me went beyond being professional and accommodating, they answered all my questions before I even asked and made sure I understood the procedure and how to maintain my product. This is the most helpful anyone has ever been and the mechanics were prompt and competent.
Great Service
2 VEHICLES REPAIR IN LESS THAN 3 HOURS WOW GREAT SERVICE
Great Service
2 VEHICLES REPAIR IN LESS THAN 3 HOURS WOW GREAT SERVICE
Pretty Easy and great service
During the rough winter I got a chip in my wind shield and due to work and my commute it is hard for me to get in anywhere to get it fixed. I thought of Safelite instantly because they come out to you! After talking with my insurance company they said I would be covered if I used the company. I had to wait a couple of days due to high volume at the time but the rep on the phone was nice and worked with me to find a time. The tech was great about calling and telling me when he was going to be there as well as when he was done. All in all if I had to do it again I would go with Safelite.
Always Excellent
On time and done right!
Quick, Fast, On Time...
Took in my Vue, left it at the shop in the morning, they called later that day to say it was ready...no muss, no fuss...reasonable cost and I was on my way!
repair
quick and painless
Satisfied Customer
Vandals broke my back window and Safelite came to my house and fixed it. My car was vacuumed and cleaned, the employee was friendly and professional and I would and have recommended Safelite to everyone.
Good service
Friendly staff and good service.
Amazing
The tech arrived as scheduled, dominated the process instead of the process dominating him and he was all over it. I would greatly recommend Safelite to everyone!
Great experience
My experience was great! I was out of town visiting family and Safelite came to me to fix my winshield.
great work
The process to get my windshield change was great.
FAST FREINDLY SERVICE
WITH IN HALF HOUR OF MY WINDSHIELD GETTING HIT FROM SOMETHING THAT CAME OFF A TRUCK THAT MERGED ON THE FREEWAY IN FRONT OF ME GEICO CALLED SAFELITE AND THEY HAD MY WINDSHEILD FIXED IN NO TIME AT ALL. THEY WERE EASY AND MADE FEEL RELAXED, THANK YOU SAFELITE ON RICHARDS BLVD IN SACRAMENTO YOUR THE BEST.
Convenience!
I had a freak accident where a rock blew out a window while I was driving home from the mountains one weekend. In addition to security, this incident occurred during winter in Colorado - so a timely replacement was necessary. I made a claim with my insurance company, who set up the appointment for just a few days out. Safelite called me immediately, too, to confirm. They offered me the option to come to my house for the replacement for an extra fee of $25, which, for the convenience, wasn't even a question! I am single and have only one car, so the option to save me hours of time traveling/sitting/waiting made this fee practically negligible. The mechanic called before he came, showed up on time, acted professionally and did a great job!
Second times the charm
Had a crack, got the windshield replaced at their facility. All staff were friendly and helpful. When they were finished and I drove away, I noticed that the new windshield had a gash in it near where the old crack was. I parked and notified the staff. They apologized and said they could get another replacement if I wanted. So a few days later I returned for another windshield, because I wanted a perfect one. Again everyone was nice and friendly and allowed me to work as I waited. Two good experienced that should have been just one, but it's all good.
reliable
on time and repair done well
professional service, outstanding workmanship
My cracked windshield was replaced next day, on schedule by a knowledgeable, professional, and friendly Safelite employee. They are always the ones my insurance company recommends..
Windshield replacement
Arrived on time. Did a good job. No Problems.
excellent
excellent
A crack due to daily driving on Rt. 422
I received a crack in my windshield that was unfortunately not in a repairable area (black lined edge on the windshield). If I had mentioned this before, it would have resulted in only 1 necessary visit. The techs ended up making two visits. The first tech took a look at the damage and ordered a new windshield. The second tech came out the following weekend and hooked me up in an hour! Both techs were professional and very nice to deal with. I am so happy! Thanks guys!
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