How soon can the auto glass job be completed?
Often we can schedule your service for the very next day. To view the next available service appointment, please see the schedule service page.
How do I cancel or reschedule an auto glass appointment?
You can update your appointment online by going to mysafelite.com.
How long will my auto glass repair or replacement take?
In many cases, windshield repairs can be performed in 30 minutes or less. Windshield replacements will often take 60 minutes or less; however, we recommend that you do not drive the vehicle for at least one hour after service is completed.
Can I drop off my vehicle?
In some cases you may be able to drop off your vehicle however, some shops do not have the space to hold your vehicle. Please check with your local Safelite to confirm whether vehicle drop off is available.
Will a Safelite technician come pick up my vehicle?
We are not able to pick up your vehicle but we are able to send a technician to you through our mobile service.
How long will it be before I can safely drive my vehicle?
You can usually drive away one hour after a windshield replacement, or immediately after a repair or side window replacement.
Our technicians use the best materials, including the industry's first adhesive with a one-hour drive-away time for windshield installations. The technician will advise you if any additional time is required.
Will any part of my vehicle be harmed during the auto glass repair or replacement process?
No, your vehicle should not be damaged during the repair or replacement. We use precautionary measures, such as protective drapes, to ensure that no damage occurs during your auto glass service.
Will you vacuum my vehicle after service?
Yes, our technicians will vacuum any pieces of broken auto glass in your vehicle.
My rear view mirror is attached to my windshield. Will the technician attach it to the new windshield?
Yes, our auto glass technicians will remove your rear view mirror and attach it to your new windshield.
Will you replace the stickers on my windshield?
Yes, if possible. We will remove inspection stickers and other items affixed to your windshield and, if permitted by law, re-apply to the new windshield.
Some states do not allow the inspection sticker to be re-applied to the new windshield and require that you purchase a new sticker within 3-5 days after a windshield replacement. Check with your state licensing agency for additional information on required inspections and stickers
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