Customer Spotlight: Safelite Service

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Safelite is all about customer delight, and we love to hear from you about your windshield repair or replacement. Was it all you expected it to be? Was the technician helpful and friendly? We asked and you responded! Here is what some of our customers had to say when we asked, “What was the best part about your Safelite experience?”

Made an appt. to have leak fixed in windshield of my Saturn. Ending up getting windshield replaced (which was great). Mesquite TX – Technician was Dwayne. I would use Safelite again and highly recommend them.” – Wayne S. (Facebook)

Tweet - Best Mobile Service



“Had a chip fixed in my windshield on Nov. 3rd. My technicians name was Matthew Phillips. He was very nice, very informative and did a great job. I would definitely use Safelite again and recommend them to friends and family.” – Tara B. (Facebook)

Tweet - Safelite Mobile Service

“It was fast and so convenient for you to come to my house. I have recommended you as well.” – Melissa E. (Facebook)

 Tweet - Mobile Installation

I had a windshield replaced in my Kia Soul this summer in my driveway. Perfect. Very impressed with the work and glass quality. First time using Safelite, and you will be doing any future glass work that I may need.” – Mike R. (Facebook)

Tweet - Durham Service

“I had my windshield replaced today in Coventry, Rhode Island…. Steve & Matt were so nice & complete professionals… I will certainly use Safelite again if needed & I will definitely pass the good word to friends, co-workers, customers etc…. Thanks!” – Kelly F.

 Tweet - Mobile and App

“VERY impressed with Safelite AutoGlass. Just had them out to our house to fix two chips in the windshield of the van. Not only did he fix them, but he cleaned ALL of the windows, inside and out, the mirror, the dash, and vacuumed the front of the van and seats. Talk about service! #customerdelight” – Wendy M. (Facebook)

Did you have a Safelite experience you were pleased with? We’d love to hear! Let us know the location, technician name and type of service you received so we can thank the proper team. Tweet us @Safelite or let us know on Facebook – make sure to use the hashtag #customerdelight!


Safelite AutoGlass®, founded in 1947, is the nation's leading provider of vehicle glass repair and replacement services, providing mobile service to more than 95 percent of the U.S. population in all 50 states. The Columbus, Ohio-based company employs approximately 11,000 people across the United States and serves more than 5 million customers annually. For more information, visit, or follow us on Facebook and Twitter.

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