I had an excellent experience with Joel who performed my windshield replacement on my truck. He was prompt and knowledgeable as well as very personable. Extremely happy with his service!

Service was good.

My windshield cowl molding was broken during installation and was supposed to be ordered and replaced, but I haven't heard from anyone and it has been almost two weeks now. Daniel the technician said I someone would be in touch with me within a few days and that hasn't happened. Based on this I am not ratting the results very good. As of right now I am getting shafted with that replacement.

It was quick and easy to setup through the website. I was given two 4 hour windows to choose from. My assigned tech. called 2 hours into the window (8a-12p) I chose to say they were not going to be there on time. Said it would be between 12p-1p instead. Sure, no problem.. 1:15pm comes and still no tech. so I called customer service. They had on record the ETA was 1:45pm. I was not informed of that change. Now its cutting it close to me needing to leave and move on to my next destination since it takes 1 - 1 1/2 hours to complete. After directing the tech. to my vehicle and 1/2 hour past, I receive a text message saying my tech. has arrived... Um... OK... I went out about 45 minutes into the service and brought the tech. a cold bottle of water and to check on the progress. The tech. was nearly done and gave me my paperwork and said not to go through a car wash in the next 48 hours. I can't complain about anything but the time window issue my tech. had.

Could not ask for a more polite professional technician to work on my car! He did a great job and made sure every thing he did was near and clean!

The service and technician was great. But the sealant that was used appears that didn’t work because there is 2 cracks that seem to be getting bigger.

Adam did a great job on my truck windshield and left my truck cleaner than it was.

Your Technician, Alex, was excellent! The windshield looked great, the inside of the car was clean, and there was no trace of the old glass! He is a wonderful employee, and a great asset to Safelite!

Friendly service, professional and knowledgeable