Seattle, WA

Received a cracked windshield on the highway. Called my insurance agent and their preferred glass repair was Safelite. Insurance set up the appointment and Safelite came to my work place a couple days later. Windshield was replaced within an hour - very easy process. The technician - Mitchell - was very friendly and helpful answering my numerous questions. Waited the 2+ days before going through the car wash, but have since done so twice along with a couple of rainy days - no leaks. So, everything looks good. As I said, very easy process with quality results - paying the deductible was the only painful part.