Windshield Repair & Replacement in LAKE CHARLES, LA

KATHERINE

05/13/19

Windshield changed

At first there was confusion, my appointment was set and I waited all afternoon for them to show up. Finally I called and they were like oh the service tech didn't call you? We don't have your windshield in stock, let's reschedule your appointment. The next appointment time came up this time the service tech called me and said he still didn't have my windshield so another appointment time was scheduled. He said bc of this his manager agreed to absorb half my deductible. The third appointment came with a different service tech, my windshield was changed and he was very professional. I'm happy with the new windshield and how safelight worked with me.

On SAFELITE AUTOGLASS - LAKE CHARLES, LA

SARAH

05/10/19

Easiest repair ever’

From scheduling online to the technician spending 20 minutes at my home, this windshield repair had to be the easiest, most hassle-free auto repair I’ve ever experienced. Very satisfied.

On SAFELITE AUTOGLASS - LAKE CHARLES, LA

FLOYD M.

05/10/19

ding in windshield

Jeffrey was on time ,actually early,and was finished in 15 minutes.can't see ding now.great job.Thank you.

On SAFELITE AUTOGLASS - LAKE CHARLES, LA

KIMBERLY

05/06/19

Very Friendly, Fast and Smart Individual

Our guy had to take some specific directions to find us and get the job done. He was here before time and got the job done quickly and we were very happy with the final results!

On SAFELITE AUTOGLASS - LAKE CHARLES, LA

HELEN

05/06/19

Worrisome

I was schedule for a windshield replacement. It rained the day i was scheduled. So it could be replaced the next day, because they said they had others scheduled, to let you know i paid when it was scheduled. So the next week he came and put window in, that day after he left i noticed a crack. I called him when he was able to come back, he said he would do it friday. To make a long story short it wasn't done till monday with a scratch left on tint of left passenger window. I didn't report it because i had enough worry already.

On SAFELITE AUTOGLASS - LAKE CHARLES, LA

Safelite Team

05/08/19

Please allow us to apologize for the negative experience you had during your service appointments. It seems that we have failed in our mission to provide excellent customer service. Your comments will be shared with the appropriate management team so that these types of issues may be prevented in the future. If you would like to speak about this matter any further, please feel free to contact our customer care team at 800-800-2727. Thank you.

JORDAN

05/04/19

Easy and Efficient!

Using your services to get my windshield replaced was so easy and fast. Thank y'all!

On SAFELITE AUTOGLASS - LAKE CHARLES, LA

HERBERT

05/02/19

Breanna's Exceptional Service

Breanna communication was professional, courteous and timely right up to her arrival for the appointment. Breanna explained the repair process very thoroughly and answered my question in a manner that I could understand. Over all a very positive experience.

On SAFELITE AUTOGLASS - LAKE CHARLES, LA

HOLLY

04/25/19

Great!

The technician came and did a great job installing the windshield, took a short amount of time. He was polite, professional and knowledgeable. I highly recommend this company

On SAFELITE AUTOGLASS - LAKE CHARLES, LA