Limited Warranty
Automobile glass is warranted against defects in
material or workmanship for as long as you own the vehicle in which the glass
is installed so long as such defects are brought to the attention of Safelite
within 30 days of discovery of a defect. Truck sliding back glass is warranted
against defects in material and workmanship for two years from the date of
installation as shown on the invoice.
Exclusions
This warranty does not cover leaks, stress cracks,
or related damage in connection with installations to vehicles having damage
or rust on the pinchweld. Safelite will use commercially reasonable efforts
to advise you of the existence of such damage or rust prior to removal of
existing glass; however, it is often not possible to do this. In these cases,
Safelite is not responsible for any associated damage. In addition, damage
not involving defective workmanship or materials is expressly excluded from
coverage under this warranty. IN NO EVENT SHALL THE MANUFACTURER OR VENDOR BE
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This warranty gives you specific
legal rights and you may also have other rights, which vary from state to state.
General
If you have a problem that is covered by this warranty,
you may contact any of our stores or phone Toll Free 1-800-835-2257 and we will
replace or repair the warranted product or correct the defective workmanship
without charge at a mutually agreed upon time. If we are unable to do so, we will
refund the original purchase price of your warranted product. In order to exercise
your rights under this warranty, we will require evidence of installation by Safelite,
such as a copy of the invoice.
Windshield Repair
The repair process involves the injection of special
adhesives into the damaged part of the glass. The degree of success of each repair
is a function of several variables. The best results are obtained when the damage
is recent, the point of impact small, the cracks around the damaged area are small,
and there is not moisture or other foreign matter in the damaged area
In some cases, the attempt to repair a windshield can
result in the chip or crack becoming larger, and we are not responsible for such
damage.
If you are dissatisfied with the repair, we will
credit the cost of repair toward replacement. If your insurance company paid
for the repair, the insurance company will receive credit.
We guarantee that the repaired portion of the windshield
will not crack further and that the repair will pass any state vehicle inspection,
or we will credit the cost of repair toward replacement.
This warranty applies as long as you own or lease the
vehicle on which the repair was made and is not transferable.
For Further Help Contact:
Any of our stores or
Customer Service - 1-800-835-2257
P.O. Box 182000
Columbus, OH 43218-2000
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