Home > Culture

60 Seconds with Safelite Tech Jasmine

By Safelite // Apr 29, 2016

In our monthly 60-second technician spotlight, we're featuring a lead technician who has advanced through different positions in her time at Safelite, and became the first female in her market to compete in our bi-annual tech competition.

Name: Jasmine W.

Job Title: In-Shop Lead Tech

No. of Years at Safelite: 5

What do you do for Safelite (include location)? I install windshields and other various glass parts for the Hampton, VA shop. Alongside those duties I manage the inventory and assist in training and mentoring new tech trainees.

How did you get started as a technician? I first came to Safelite as a repair medic/CSR. After a few months I was given the opportunity to advance my career as a replacement technician.

What’s the best thing about being a technician? The best thing about being a tech is that I always have the opportunity to learn more about different makes and models of vehicle as I come across them daily. There is never a dull moment when you work in the auto glass industry, which makes my days full of interesting and fun-filled adventures.

Trust the safety and reliability of Safelite

What’s the most memorable experience you’ve had at Safelite? My most memorable experience was competing in my market’s “Safelite Best of Belron” competition. I was the first female to compete in my market, which gave me the upmost sense of pride. I can’t wait until the next completion as I learned some valuable lessons on how to better my replacement techniques.

Do you have a favorite customer experience? My favorite customer experience was when I worked out on the road. I replaced a customer’s windshield in his car only to find out he was the owner of a local Pizza Hut who gave me a year’s worth of free pizza coupons!!

Outside of work, what are you passionate about? Spending time with my family is my most important aspect outside of work. I enjoy hanging out with my God children; they are identical twin boys so you can imagine they keep me running constantly!

Just for fun: What’s your dream car? I would love to have a black 2017 Chevrolet Impala SS fully loaded!!!

Back to top