Safelite customer reviews

auto glass service reviews

Want to know more about Safelite? One of the best ways to learn about us is to read real customer reviews. See what kind of experiences other customers had when they chose Safelite for their auto glass needs. Was the repair or replacement top quality? Did the service exceed expectations? Was the technician friendly and informative? Learn all of this and more below.

Write a review about our service & your experience

For current customers, we’d love to hear from you. What was your service like? Do you consider your experience one of the best when dealing with a situation like needing windshield replacement? How is the quality of your glass? What was the process like from start to finish? 

The more detailed and descriptive you can be when leaving a review or rating of your auto glass repair and replacement experience, the more we’re able to provide better service to our customers. We use your feedback and written reviews to improve our service for all windshield and window repairs and replacements across the country. 

Once you’ve learned about some of our customer’s experiences, seek more information from our windshield repair, rear windshield replacement, or frequently asked questions pages. We let you know exactly what you can expect with the service and commitment of Safelite technicians.

For questions or concerns, please contact us through email, social media or phone today.


To learn more about why to choose Safelite to repair or replace your glass, please select from below.

SAFELITE AUTOGLASS - All Reviews is rated 4.7 out of 5 by 274468.
Rated 5 out of 5 by from Nice Job Easy to schedule and confirmation put me at ease that it was going to happen. Morning call soon followed by van in driveway. Pleasant gentleman quickly did the job after reviewing it with me. Then he took time to clean the cab a bit, nice touch. I will recommend your service!
Date published: 2017-08-12
Rated 5 out of 5 by from Awesome service Service representative went above and beyond and was very professional.
Date published: 2017-08-12
Rated 5 out of 5 by from Excellent service! Definitely would recommend them. Professional, prompt, great outcome...so glad they are available in our area!
Date published: 2017-08-12
Rated 3 out of 5 by from Not like new Yes we now have a new windshield instead of a broken one, however the edge of the windshield looks weird where there used to be some kind of rubber there. Plus the weird static whistling sound is new and annoying. The technician said hed never seen a windshield like ours except on 18 wheelers, which I'm kinda surprised that a PT cruiser has such difficult glass and he had trouble with it. I've never had a windshield replaced before so I have nothing to compare this to.
Date published: 2017-08-12
Rated 5 out of 5 by from Great service and friendly My serviceman came in reasonable time and did a wonderful fast and exceptional job. Was extremely happy with the work look like a brand new windshield
Date published: 2017-08-12
Rated 5 out of 5 by from I was very pleased with the service! The service I received was timely and very pleasant. The young gentleman was polite and informative and answered all my questions. It took a little longer than he expected because he took care of a little rust above my windshield, which I appreciated. Overall, a very pleasant experience!
Date published: 2017-08-12
Rated 5 out of 5 by from Great service The service was quick and on time. Worked extremely efficient and used his time well throughout the job. Definitely would recommend the sercice.
Date published: 2017-08-12
Rated 2 out of 5 by from Great Service. Mediocre Result. We understood that we would still see a bit of the chip but it's gotten bigger and we'll probably have to get the window replaced.
Date published: 2017-08-12
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