Safelite AutoGlass Featured in New Business Book, "The A Player"


COLUMBUS, Ohio – Safelite AutoGlass®, the largest vehicle glass repair and replacement service provider in the U.S., is being featured in the opening segment in a new business book, The A Player, by Rick Crossland.

Businesses filled with A-Players are not only more profitable and able to share in that prosperity, but those employees are happier and lead more purpose-filled lives as well. The A Player is intended to teach people the required steps to achieve and sustain A-Player performance and lead the charge in creating remarkable steps both personally and professionally.

In the book, released January 2017, Crossland opens with the story of Safelite AutoGlass’s journey to become People Powered, Customer Driven… and how a leadership transformation helped improve employee engagement as well as overall business performance.

“It’s a testament to our people that our story resonates with leaders from other companies,” said Safelite AutoGlass President and CEO Tom Feeney. “Our company is one whose record-setting performance is fueled by our people. We strive to be a great place to work, with impactful leaders and talented individuals … the A-Players. We’re honored to be seen as a role model for professionals who wish to be high performers challenging their teams to achieve new heights.”

According to Crossland, he wrote The A Player to show employees at organizations everywhere the behaviors, mindsets and results necessary to become A-Players. “Everyone has a right to be an A-Player somewhere. However, being an A-Player is earned, not given.” Crossland adds: “Safelite AutoGlass’s remarkable growth is a testament to the amazing power of top performing people all pulling in the same direction. They have a culture of A-Player employees, and it is a compelling story other companies will find relevant.”

The A Player is available in both paperback and hardcover versions. It can be found at bookstores nationally, as well as all online booksellers. The eBook version will be available in February 2017.

About Safelite AutoGlass®

Safelite AutoGlass® is the nation’s largest provider of vehicle glass repair and replacement services with more than 7,000 MobileGlassShops™ and company stores in all 50 states. Last year, more than 6 million customers chose Safelite for its 24/7 national contact centers, advanced online scheduling, superior repair and replacement systems, and the industry’s only nationwide lifetime guarantee. Founded in 1947, the Columbus, Ohio-based company employs 13,000 people across the United States. For more information, visit, or follow us on Facebook and Twitter.

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