Toni T.@ToniLeighMc- REVIEWS
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Service Work Technician
Tech Safelite Experience
676 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
2105 Yukon Windshield replacement
Safelite replaces my Yukon windshield very quickly and professionally. They made sure it was correct for HUD and the adaptive cruise control sensor. In/out time wa only 1-1/2 hours (due to normal sensor calibration taking the longest time)
On SAFELITE AUTOGLASS - FLINT, MI
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Was on time to meet
Was on time to meet as promised..helped for insurance claims. Explained the work and what to expect.
Thank you.
Thank you.
On SAFELITE AUTOGLASS - FLINT, MI
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Problem
Although we are happy with the windshield your technician cracked our dash so our dash has to be completely removed and a new one installed. This is a big inconvenience because our vehicle will have to be at the shop a entire day.
On SAFELITE AUTOGLASS - FLINT, MI
Thank you for sharing. We're very sorry for the damage and the inconvenience it is causing you. In most cases like this, you would be offered a rental car. Please contact our customer care team at 800-800-2727 for further assistance. We look forward to speaking with you soon.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
fast and convenient.
My experience was wonderful. Even though they did not have the proper windshield the first time they came out, this is unfortunately due to the way my Truck was built, they were not specific on the model of windshield. Safelite apologized for the situation, even though it was not their fault, they promptly rescheduled my appointment for the next day, came to my office and changed the windshield. it is perfect. Highly recommend this company
On SAFELITE AUTOGLASS - FLINT, MI
We truly appreciate your business and we love to hear from our customers. We are so pleased you enjoyed working with our team. We strive to deliver top notch service every time and appreciate you recommending Safelite to others.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
They were extremely helpful and
They were extremely helpful and professional.
On SAFELITE AUTOGLASS - FLINT, MI
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Save the car wash sticker
My only request was for the installer to peel and replace my $220 car wash sticker onto the new windshield or at least save it. This didn't happen nor was there an explanation. My only request totally ignored. Unacceptable
On SAFELITE AUTOGLASS - FLINT, MI
Please allow us to apologize for the negative experience you had during your service appointment. It seems that we have failed in our mission to provide excellent customer service. Your comments will be shared with the appropriate management team so that these types of issues may be prevented in the future. If you would like to speak about this matter any further, please feel free to contact our customer care team at 800-800-2727. Thank you.
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