Toni T.@ToniLeighMc- REVIEWS
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Service Work Technician
Use Tech Safelite
151 Reviews
Updating Results
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
They we’re professional. I would
They we’re professional. I would have given a five star but because customer service did not tell me the windshield couldn’t sit out in the rain the day before repair I gave a 4 star
On SAFELITE AUTOGLASS - JACKSON,TN-
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great Service
The service tech arrived when he said he would and was very pleasant. My windshield looks brand new. Great job!
On SAFELITE AUTOGLASS - JACKSON,TN-
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
I don’t understand this.
The technician was very friendly and professional. I was very pleased. Please let him know again how satisfied I was.
On SAFELITE AUTOGLASS - JACKSON,TN-
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Was not happy at all
Was not happy at all my windshield didn’t look any differ then before he work on it
On SAFELITE AUTOGLASS - JACKSON,TN-
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield rock damage. I’m VERY
Windshield rock damage. I’m VERY dissatisfied with the work that was done.
The spot where the rock hit the windshield is still very visible. No, the spot didn’t spread, but it looks just as bad as the day it happened. When the sun hits the damaged spot a certain way, it is like a starburst of light blinds me.
I wouldn’t recommend this company at all. This isn’t why I pay my insurance to get second rate repair.
The spot where the rock hit the windshield is still very visible. No, the spot didn’t spread, but it looks just as bad as the day it happened. When the sun hits the damaged spot a certain way, it is like a starburst of light blinds me.
I wouldn’t recommend this company at all. This isn’t why I pay my insurance to get second rate repair.
On SAFELITE AUTOGLASS - JACKSON,TN-
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
So so repair
I have a rock peck on my windshield and ordered a mobile repair for it.
To be totally honest, it looks no different, and maybe even alittle worse after the technician worked on it.
I wasn't expecting it to go away, but was not really expecting it not to look any better at all or worse than it originally did.
Sorry, but I could not really recommend this type of repair to anyone else, especially for the money I paid for it.
To be totally honest, it looks no different, and maybe even alittle worse after the technician worked on it.
I wasn't expecting it to go away, but was not really expecting it not to look any better at all or worse than it originally did.
Sorry, but I could not really recommend this type of repair to anyone else, especially for the money I paid for it.
On SAFELITE AUTOGLASS - JACKSON,TN-
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
Verified Reviewer
5 star rating
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Good Service
Good work. Was supposed to come on a Friday but they called and rescheduled for Monday but it all worked out. We just had to take another vehicle on our weekend trip. Quoted price as $245.78 several times on the phone but when technician came Monday it had changed to $250. As far as the quality of work it looks great.
On SAFELITE AUTOGLASS - JACKSON,TN-
Thank you very much for sharing your feedback. We're glad you are happy with the work that was done, but we apologize for the hiccups along the way. Should you require our services in the future, we hope to exceed your expectations.
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield repair
Technician was very kind and courteous and did explain that because of the place of the peck it could crack out and it did
On SAFELITE AUTOGLASS - JACKSON,TN-
We appreciate your feedback of our service. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are very sorry for the inconveniences experienced.
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