Toni T.@ToniLeighMc- REVIEWS
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Service Work Use Safelite Technician Experience
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Service Work Use
Safelite Technician Experience
108 Reviews
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Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
I just wanted to say
I just wanted to say sentences with excellent the hospitality was excellent everything was right on point to try to service you to the fullest thank you thank you thank you
On SAFELITE AUTOGLASS - JACKSON,TN-
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
The guy did a really
The guy did a really good job and it was quick and efficient.
On SAFELITE AUTOGLASS - JACKSON,TN-
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
broken dashboard
installer chris showed up hours late, after dark...he was in such a hurry he broke my dashboard, a big hole...i called a supervisor and nobodys called me back in weeks....not happy customer!!!
On SAFELITE AUTOGLASS - JACKSON,TN-
Your frustration is fully understandable, and we apologize for the lack of customer service. Please schedule a no cost follow up at mysafelite.com. We'll evaluate the damage and work with you to provide a solution. Thank you very much for reaching out, we look forward to assisting you soon.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Not what I expected
Good thing was they came to my work. Bad thing was that it still looks the same now with more cracks. Also the technician didn't even clean the windshield or other windows as my email I recieved said he did. The auction cup outline was still there with extra filler that I had to clean up. Charged my insurance 70 bucks for something that didn't work.
On SAFELITE AUTOGLASS - JACKSON,TN-
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
I ask Serv, Tech for
I ask Serv, Tech for a copy of the charges to my credit card and he said he could not because his printer did not work when I told him I really want one he said he would cancel and not do the work!!! I do not think this is good business policy, I would appreciate someone contact me and send me copies of what this man charged!!!!
On SAFELITE AUTOGLASS - JACKSON,TN-
Your feedback is very much appreciated, Helen. We're sorry this experience failed to meet your expectations, and you were let down. Please contact our Customer Care team at 800-800-2727 for assistance with getting a copy of the receipt. We'll be happy to help.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Ridiculous
The technician left the replacement wipers on the back seat vs. installing the with the new windshield.
On SAFELITE AUTOGLASS - JACKSON,TN-
We apologize for the oversight by our technician. Please stop by the shop or schedule a follow up appointment at mysafelite.com to have the wipers installed. We appreciate you being a valued customer and reaching out.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great
Technology it’s unbelievable the difference and the time and money you save
On SAFELITE AUTOGLASS - JACKSON,TN-
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield replacement
It was a cold morning (30 degrees) and David was prompt and courteous and didn’t complain about the weather, but provided timely and excellent service. I would definitely use Safelite again in the future.
On SAFELITE AUTOGLASS - JACKSON,TN-
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Was supposed to be here
Was supposed to be here at 10:00 on Monday, did not show at all. Never called.
Supposed to be here between 10:00 and 12:00. I need better service or this will be the last time we will use your company
Supposed to be here between 10:00 and 12:00. I need better service or this will be the last time we will use your company
On SAFELITE AUTOGLASS - JACKSON,TN-
Oh, no! We apologize for any mix up with your appointment and for any inconvenience it may have caused. Our records do indicate you service was completed on 11/20. If this is incorrect or you need further assistance, please do not hesitate to contact us at 800-800-2727. Our team will be happy to assist you.
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