Naperville, IL
Shop address
1580 W Ogden Ave, Ste 140, Naperville, IL 60540
Shop hours
Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 4:00 PM
Sunday: 9:00 AM - 4:00 PM
Or call 877-465-5224 | Current hold time: 12-15 minutes
Windshield Repair and Replacement in Naperville, IL
If your windshield has suffered major damage, our skilled technicians can provide you with a full replacement using the highest quality OEM or OEE auto glass. They also use the industry's fastest drying adhesive for quick service. The team at our Safelite® center in the Naperville, Illinois can also repair small chips and cracks to prevent damage from spreading, helping to extend the life of your windshield.
Same-day windshield repair
Does your windshield have 3 or fewer chips smaller than 6 inches? If so, no need to schedule an appointment. Simply walk in today by 2pm to get your windshield repaired.
Local tips
There is a Dunkin' Donuts/Baskin Robbins next door. We have Direct TV in the shop.
4.6 4.6 star rating 1158 Reviews
Quality of Service
Value of Service
Quality of Service
Value of Service
SEE MORE SEE LESS
Write A Review
You are connected as
-OR-
Thank you for posting a review!
We value your input. Share your review so everyone else can enjoy it too.
Thank you for posting a review!
Your review was sent successfully and is now waiting for our staff to publish it.
See what people are saying about
Loading...
- REVIEWS
Filter Reviews
Clear All
Service Technician Work Tech Experience Safelite
Windshield Staff Repair Communication Installer Looks ...
Issues Appointment Use Recommend Replacement Price
Car Quality Man Window Glass Chip
Service Technician Work ...
Tech Experience Safelite
More Filters
FILTERS Clear All
Rating
Reviews
Location Of Service
Recommended
Quality Of Service
Value Of Service
Show 1158 Reviews
1158 Reviews
Updating Results
Verified Buyer
1.0 star rating What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Location of service:
Shop
Recommended:
2
Location of service:
Shop
Recommended:
2
Quality of Service
Value of Service
Quality of Service
Value of Service
SEE MORE SEE LESS
Poor workmanship and customer server
The windshield was leaking serious air when I picked up the vehicle after the service was completed. When I called the store technician immediately to inform, I was told that it is normal for glue to take 2-3 days to dry and that I should call back if the problem persists for 5 days. It was hard to schedule a "Warranty appointment" and was given a weekday morning appointment despite of my repeated request for evening or weekend slot.
On SAFELITE AUTOGLASS - NAPERVILLE, IL
Thank you so much for sharing. We apologize for the issues and for not fully meeting your expectations. Please schedule online at mysafelite.com.
Verified Buyer
5.0 star rating What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Location of service:
Shop
Recommended:
10 (Definitely)
Location of service:
Shop
Recommended:
10 (Definitely)
Quality of Service
Value of Service
Quality of Service
Value of Service
SEE MORE SEE LESS
Windshield Patch
Very friendly. Prompt service and there are no issues with the repaired crack.
On SAFELITE AUTOGLASS - NAPERVILLE, IL
Verified Buyer
4.0 star rating What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Location of service:
Shop
Recommended:
9
Location of service:
Shop
Recommended:
9
Quality of Service
Value of Service
Quality of Service
Value of Service
SEE MORE SEE LESS
Excellent Service
They provided an unexpected quality of service. Good interaction with staff. They took care of my windshield replacement and left my car nice and clean.
The texting system was wonky as I waited off sight. I had to call to see if my car was ready. It kept asking me to pay via a text link. I would Never do that!
The texting system was wonky as I waited off sight. I had to call to see if my car was ready. It kept asking me to pay via a text link. I would Never do that!
On SAFELITE AUTOGLASS - NAPERVILLE, IL
We're glad you're happy with the service and are now safely back on the road. We hope to assist you again in the future.
Verified Buyer
5.0 star rating What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Location of service:
Shop
Recommended:
10 (Definitely)
Location of service:
Shop
Recommended:
10 (Definitely)
Quality of Service
Value of Service
Quality of Service
Value of Service
SEE MORE SEE LESS
Great Job
The employee did a great job and was very kind. Informed me of the work he did and about my warranties.
On SAFELITE AUTOGLASS - NAPERVILLE, IL
We love to offer great service plus educate our customers!
Verified Buyer
3.0 star rating What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Location of service:
Shop
Recommended:
6
Location of service:
Shop
Recommended:
6
Quality of Service
Value of Service
Quality of Service
Value of Service
SEE MORE SEE LESS
....
The cracks spread after the solution was applied. Looks worse than when I brought it in.
On SAFELITE AUTOGLASS - NAPERVILLE, IL
Our chip repairs are done to preserve the structural integrity of the glass and not for cosmetic purposes. If the repair fails i.e. starts to crack out further or is not visibly pleasing; Safelite offers a money back guarantee where we will credit the cost of the repair toward the replacement of a new windshield; however your deductible or out of pocket cost would apply. For a quote and to schedule a replacement, please go to mysafelite.com.
Verified Buyer
5.0 star rating What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Location of service:
Shop
Recommended:
9
Location of service:
Shop
Recommended:
9
Quality of Service
Value of Service
Quality of Service
Value of Service
SEE MORE SEE LESS
crack in windshield
Windshield was replaced efficiently.
On SAFELITE AUTOGLASS - NAPERVILLE, IL
Verified Buyer
5.0 star rating What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Location of service:
Shop
Recommended:
10 (Definitely)
Location of service:
Shop
Recommended:
10 (Definitely)
Quality of Service
Value of Service
Quality of Service
Value of Service
SEE MORE SEE LESS
Chip in in windshield
Repair chip in windshield very good đź‘Ť job. Like new again.
On SAFELITE AUTOGLASS - NAPERVILLE, IL
Verified Buyer
5.0 star rating What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Location of service:
Mobile
Recommended:
10 (Definitely)
Location of service:
Mobile
Recommended:
10 (Definitely)
Quality of Service
Value of Service
Quality of Service
Value of Service
SEE MORE SEE LESS
The technician was very friendly.
The technician was very friendly. Very professional courteous and knew his job!
On SAFELITE AUTOGLASS - NAPERVILLE, IL
It sounds like you had an awesome experience!
Verified Buyer
1.0 star rating What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Location of service:
Shop
Recommended:
5
Location of service:
Shop
Recommended:
5
Quality of Service
Value of Service
Quality of Service
Value of Service
SEE MORE SEE LESS
After windshield replacement, there was a water sloshing noise while drive car, after going for a car wash.
I showed the cart to Safelite depot at the same location I replaced the windshield and the technician mentioned there is no problem from their end.
I took it to my Jeep service depot (Zeigler on Ogden ave).
Based on their report there is a water leak down the passenger side of glass toward bottom.
Luckily my car had warranty which took care of the costs.
I took it to my Jeep service depot (Zeigler on Ogden ave).
Based on their report there is a water leak down the passenger side of glass toward bottom.
Luckily my car had warranty which took care of the costs.
On SAFELITE AUTOGLASS - NAPERVILLE, IL
We're very sorry you are having this issue. Please feel free to stop by the shop and speak with the manager. You can also chat further with an agent at safelite.com/contact-us.
Loading...