At Safelite AutoGlass, we keep the press and the public aware of our latest news by releasing regular press releases showing our latest developments in auto glass repair.
Whether it’s new heights in sales, brand-new Safelite AutoGlass locations or cutting-edge technologies developed by our skilled technicians, you'll be sure to read all about it through our press releases. Read on to see how we can help you, and how Safelite is making a difference in communities across the nation.
Safelite - latest press releases
Safelite AutoGlass® Launches Updated, Customer-Friendly Website to Celebrate 65th Anniversary
The updated website features a simpler customer interface combined with Safelite’s existing fast and easy online quoting and scheduling technology. Last year, Safelite.com was also made accessible through a mobile phone. As a result of Safelite’s commitment to the latest technology along with high-quality service every step of the way, Safelite® currently earns an average of 90.5 percent customer approval rating. The enhanced website should also contribute to increasing satisfaction scores.
“Customers will notice a nice improvement. The new site uses a lot more imagery, a cleaner design and has less text so consumers will know exactly what information is being asked of them in a simple and easy-to-follow way,” said Jennifer Kielmeyer, Safelite’s web and emerging technologies strategic marketing manager. “We hope this will make the website an even better self-service channel for consumers and give customers an easy, intuitive way to quickly schedule service and get back to their daily lives.”
This is just one way Safelite® uses technology to enhance the customer experience. Other examples include the www.pitchengine.com/safeliteautoglass/safelites-technician-profile-email and its custom blogsafelite.com/index.php/site/full_blog/leveraging_technology_to_improve_customer_delight.
In fact, Safelite’s IT team has been honored many times for its customer commitment including:
- scheduling.safelite.com/servlets/News?id=247 (e-Commerce category)
Safelite AutoGlass®, founded in 1947, is the nation’s leading provider of vehicle glass repair and replacement services, providing mobile service to more than 95 percent of the U.S. population in all 50 states. The Columbus, Ohio-based company employs nearly 10,000 people across the United States and served more than 4.4 million customers last year. For more information, visit www.safelite.com.
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