Safelite AutoGlass Opens New Shop in West Springfield, Mass. to Better Serve Local Customers


SPRINGFIELD, Mass. – On April 28, 2014, Safelite AutoGlass®, the nation’s largest provider of vehicle glass repair and replacement services, opened a new shop at 57 Norman Street, West Springfield, MA 01089. The 3,000-square-foot facility can stock 100 windshields and features four service bays to better serve customers with in-shop appointment options. Mobile service will continue to be an option for customers who prefer the job be completed at their home or place of business.

The facility is easily accessible from State Route 91 and Interstate 90 and offers customers a large, comfortable waiting area.

Joe Finlay serves as the store manager overseeing eight employees with plans to hire several new technician trainees.

“We look forward to continuing to serve the greater Springfield community for all their auto glass repair and replacement needs,” said Jamie Donais, Safelite’s district manager. “Few people think about auto glass until they have serious damage. Small chips or cracks can easily and effectively be filled to restore the windshield’s original structural integrity and prevent further damage. It can be a safe and economical alternative to a full windshield replacement. It only takes about a half hour in our shop.”

Safelite customers in the Springfield area and elsewhere can receive a quote or schedule service at or by calling 1-800-800-2727. Current store hours are Monday through Saturday 8:00 a.m. – 5:00 p.m.

About Safelite AutoGlass®

Safelite AutoGlass, founded in 1947, is the nation’s leading provider of vehicle glass repair and replacement services, providing mobile service to more than 95 percent of the U.S. population in all 50 states. The Columbus, Ohio-based company employs approximately 10,000 people across the United States and serves more than 4.3 million customers annually. For more information, visit, or follow us on Facebook and Twitter.

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