Safelite Group Continues Growing Columbus Contact Centers with 300 Phone Representative Openings


COLUMBUS, Ohio – Safelite® Group is growing – and hiring 300 new phone representatives in its two Columbus-area contact centers. An open house with the potential for an onsite interview is scheduled for February 12, 2016, from 11:00 a.m. – 6:30 p.m. at its company headquarters located at 7400 Safelite Way, Columbus, Ohio, 43235 (address recently changed from 2400 Farmers Drive). Interested applicants should bring resumés. 

These positions fall into several categories, including telephone sales positions for Safelite AutoGlass®, the nation’s leading provider of vehicle glass repair and replacement services, as well as customer service representative for Safelite® Solutions, which handles first-notice-of-loss claims for many leading P&C insurance companies. 

These part-time positions offer flexible scheduling, a 401(k) retirement savings program, and professional development with opportunities for advancement. Top performers have opportunities to advance into corporate roles. Bilingual speakers also are encouraged to apply.

The contact center operations continue to grow to better serve Safelite’s expanding business. Sales in 2015 reached an all-time high of $1.5 billion. 

Safelite recently ranked No. 8 in Business First of Columbus’ annual Best Places to Work list in the large company category. Nationally, Safelite is frequently recognized for its customer service, company culture, and charitable giving. The company provides all associates a paid-day off to volunteer at the charity of their choice and an additional paid-day off to volunteer as a team. This year, CSRs in Safelite’s Columbus Contact Centers have volunteered more than 1,000 man hours for the Ronald McDonald House Charities of Central Ohio alone.

Safelite is an active partner in the Columbus community as an official partner of The Ohio State Athletics and the Columbus Blue Jackets.

Visit to learn more and submit an application. 

About Safelite Group

Safelite Group is a multi-faceted vehicle glass and claims management service organization based in Columbus, Ohio. The company, which has been in business since 1947, is comprised of four major business operations that includes Safelite AutoGlass®, the largest provider of vehicle glass repair and replacement services in the U.S.; Safelite® Solutions, which offers fleet and insurance claims management services; Service AutoGlass®, a vehicle glass wholesale and distribution operation; and Safelite® Glass Corp., an replacement windshield manufacturing and distribution business. The company employs approximately 12,000 people throughout the United States.  

Safelite AutoGlass includes 6,500 MobileGlassShops™ and company stores in all 50 states. Last year, more than 5.4 million customers chose Safelite for its 24/7 national contact centers, advanced online scheduling, superior repair and replacement systems, and the industry’s only nationwide lifetime guarantee.

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