However, Safelite clearly overbooks their appointments. There is no way they can handle 3 replacements an hour in that tiny garage with only two techs. And the customers end up waiting. Safelite Management needs to take responsibility and improve their scheduling.
Also, my car needs to have the front facing camera re-calibrated. Safelite did not staff the facility with someone to be available during my my appointment. The office manager said she would call me the next business day to schedule another appointment for that. But I never got a call. I guess. Safelite is happy to take my insurance money but not complete the work.