Amarillo, TX

My technician was outstanding! From the first time he fixed a chip in my truck I ask for him. He does a fantastic job and is very courteous. The last one in my car I wasn't sure could be fixed. But Eric did a fabulous job!! I will always request Eric for my repairs.

My guy was awesome 1quick n respectful def give him a raise.

tec. let me know when it would be ready. it was ready in about 45 min. i have used safelite for all cars. great job.

We had a rock hit our windshield on a road trip. We stopped in a Amarillo and safelite was able to quickly do the repair and get us back on the road.

I couldn't find words to describe my experience with Safelite - Amarillo, but my Safelite Tech: Eric, not only went above and beyond but saved money by letting me know that a minor tiny chip can be covered by my Auto insurance. I ended up paying out of pocket, but was able to get my reimbursement. Thankful he saved my babies glass chip before it became to damage. When Im ever back in town visiting family, Eric will be my go to Tech hands down, made me feel like family. His service, mannerisms, professionalism, vast knowledge, I rate it 110!

I had to drive 40 miles to get my windshield replaced only to have my interior cut and my dash covered in black fuzzys and my driver side door rubber not tucked in properly. When I tried to get the manager to stop by my town seeing as he has left and drove threw my town to get to a neighboring town he passed me up and went back to the city I had to drive to for the service in the 1st place. He finally said that he could not find a replacement pice of trim so I called and found it and told him who to call he said it’s ordered still waiting to see how it all turns out

I came in to get a new windshield put on my Tahoe Monday, March 9. I was told I could leave my car and I would receive a call when it was finished. That was at 10:00 am and I showed up at the shop at 4:00 pm after not receiving a call to find my car was completed for who knows how long. On my way home (which is a little over an hour commute), there was a rattle coming from my windshield, but of course the facility was already closed. After coming home, we noticed that when you would open my doors the lights would flicker and go off. We did a couple different doors and finally the dome lights started staying on except the ones in the front of the car. Of course, I called the next morning and the number sends me into a call center instead of the shop. The representative tells me to just stop by the shop. I go by and they determine the rattle is from the rear view mirror not being tightened but the light has to be a bulb issue. These are led lights on a brand new car. That is quite weird that everything was working until this new windshield was placed. The tech informs me he would have a manager call me about getting a new bulb and it should be here by Saturday for them to put it in. After not hearing another word from anyone, we call Friday to be transferred around and finally told we will call you when it is in. The lack of communication leaves something to be desired and is completely inconvenient especially when I live so far from the facility. I’m not impressed with the customer service and the fact when you need to talk to the shop, you have to jump through hoops to get someone to finally but you in touch with them.

My technician was on time, friendly, and did a great job!! I appreciate Safelite coming out to replace my windshield!! So conveniemt!!