The only thing that I did not like was, when calling to inquire about the availability (locally or ability to order) the window I needed...I was required to "set up" a potential servicing account through a national call center without even knowing if the window was even available, as it is an older vehicle.
Other shops in the area took the vehicle info down and searched immediately and determined they could not get it. By doing so, it saved me time knowing i had to call around to other places.
Also, the window i needed replaced was originally tinted, i assume factory tinted as the others were as well, what i got was not.
Other than that, i am happy with the service and staff completely.