Astoria, NY

Windshield completely replaced while parked on the street.

The auto glass technician was honest and he did a clean job I’m happy but the front desk first told me she had a original glass for me Until the day of the appointment she said the insurance will not approve a original but overall mechanic did a good job

Worker went above and beyond to provide service.

Recent riots resulted in vandalism in my neighborhood's vehicles, and Safelite was there to help during such trying times. They even came to me while my car was parked on the street!

Hector was on time, efficient and did a great job

Outstanding, service, reliability and professionalism

speedy efficient and professional

After arriving for appointment I was told to come back when there is more sun as my car needed special service. A phone call to me would have been better Than a wasted trip. When I returned I left the car. Later I got an e-mail to ay the car was ready. Arrived...the car was not ready. It needed calibration. I needed the car. Drove home and returned in a few days for completion. Where was a phone call to tell me don,’t come...the car is indeed NOT ready. I live in the Bronx..your online service sent me to Astoria. There had to be a closer site. Also, taking acab between services cost me 55 dollars each way. One good thought...the waiting room was welcoming, clean and had nice amenities. For the calibration, I didn’t go home and waited the two hour sad fortyf five minutes.