Toni T.@ToniLeighMc- REVIEWS
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338 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great People and Quick Service
My appointment started before the scheduled time. The employees were friendly and the service was quick but thorough. Easy to deal with on line and no insurance hassels.
On SAFELITE AUTOGLASS - AUBURN, WA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Overall very good. Inside of
Overall very good. Inside of windshield could have been a little cleaner.
On SAFELITE AUTOGLASS - AUBURN, WA
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
New glass broke during install
The new glass got a crack during the new install, have to bring it back. Worker was very apologetic. Rescheduled for July 11th for new windshield. Hopefully, since I have to bring it back in that Safelite will throw in a free set of windshield wiper blades for my inconvenience
On SAFELITE AUTOGLASS - AUBURN, WA
We truly appreciate your business and we love to hear from our customers. We are so pleased you loved working with our team, and we thank you for your patience during the process as well.
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Never got back to me
I got a new windshield put into my 2019 Subaru, I went to get gas after getting my car and i noticed a yellow/orange paint on the drivers side grill/scoop. I tried calling in but the office was closed. As the next day was 4th of July i knew i would probably not get in touch with anyone. So i called monday to try and talk to a manger after waiting 28 minutes on hold I got Stacy or Tracy on the phone, she assured me how" confused" she was about what i had told her i noticed on my 6 month old car, " there is no paint color like this in our shop". I asked her if she could pull the pre-inspection photos/ cameras and see if that damage was not there before. ( or proving it to me with photos that damage was there before. ) I am very particular on how i park my car, I always back my car in. ( as you can see on the footage). But when i went to pick up my car, my vehicle was pulled in. So im unsure how i can have this scrape on my car when i never pull into a spot.
Stacy assured me Chad would get a hold of me because he needed to look into it. As of now its been two days with no phone call from Chad. Very disappointed in the customer service i've received. I am an employee at Doxon Toyota, here in service. I've made sure i told my service manger the experience i got from Safelite. I will no longer be referring Safelite to any of the customers who call in asking about glass/windshields/chips. Very disappointing in this. Work order number #01804-97075
Stacy assured me Chad would get a hold of me because he needed to look into it. As of now its been two days with no phone call from Chad. Very disappointed in the customer service i've received. I am an employee at Doxon Toyota, here in service. I've made sure i told my service manger the experience i got from Safelite. I will no longer be referring Safelite to any of the customers who call in asking about glass/windshields/chips. Very disappointing in this. Work order number #01804-97075
On SAFELITE AUTOGLASS - AUBURN, WA
At the foundation of our business is a commitment to our people and the public. With that comes a significant focus on quality throughout our business. We pride ourselves on the great service we provide. If someone faces a challenge or expresses concerns, there is a solution. We have a customer care team in place ready to do what it takes to make things right. We take things like this very seriously, and would appreciate the opportunity to assist you. Please contact our customer care team at 866-212-5457. We look forward to speaking with you soon.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Front winshield replacement for Jaguar XJL Portfolio
Excellent worksmanship! Thank you. Sincerely appreciate the clean, precise & impeccable work.
On SAFELITE AUTOGLASS - AUBURN, WA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Went above and beyond to
Went above and beyond to provide the best repair
On SAFELITE AUTOGLASS - AUBURN, WA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Wonderful! Fast, easy, and cheaper
Wonderful! Fast, easy, and cheaper than I expected!
On SAFELITE AUTOGLASS - AUBURN, WA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent Service
I had a rock chip needing repair. I was able to schedule an appointment for my day off, and was in and out within about 1/2 hour. They were efficient, had a nice waiting room, and my windshield looks great again! Thanks SafeLite of Auburn, WA!!!
On SAFELITE AUTOGLASS - AUBURN, WA
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Window replacement
Over the years I have only used Safelite for my auto window replacement needs. I had a crack and needed replacement of my Dodge Caravan windshield and chose Safelite of Auburn. I did arrive early. Those no one was at the desk, when I pushed the buzzer the attendant was present within seconds (
On SAFELITE AUTOGLASS - AUBURN, WA
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