Windshield Repair & Replacement in ROSEDALE, MD

YVONNE

09/18/19

It was EXCELLENT the correspondence

It was EXCELLENT the correspondence was great throughout the process. They turned a horrible experience pleasant at the end of the day.

On SAFELITE AUTOGLASS - BALTIMORE,MD

JULIA

09/18/19

Busted window all better

After a smash and grab (of absolutely no value). I had the pleasure to call on Safelite to replace a side window in my vehicle. Scheduling was easy though appointments were days out. Once all was done I have a new window and it does it job. The technician was professional and efficient.

On SAFELITE AUTOGLASS - BALTIMORE,MD

JESSICA

09/18/19

Windshield crack

The process was smooth and easy. Job well done and I’m satisfied with the repair

On SAFELITE AUTOGLASS - BALTIMORE,MD

KATHLEEN

09/17/19

Very Satisfied!

The entire experience - scheduling, status communication, work completion - was a positive one.

On SAFELITE AUTOGLASS - BALTIMORE,MD

BRITTNEY

09/17/19

Friendly, fast, and convenient

My tech showed up on time and was friendly. Made the process quick and easy!

On SAFELITE AUTOGLASS - BALTIMORE,MD

ROBYN

09/17/19

Not the best

The new windows has a scratch in the top of it so I cant say I'm super happy about it I think I would try and look elsewhere next time

On SAFELITE AUTOGLASS - BALTIMORE,MD

Safelite Team

09/19/19

Oh, no! We're very sorry you are having this issue, and we'd like to help. Please schedule a no cost follow up at mysafelite.com, or contact our Customer Care team at 800-800-2727. We'll be happy to assist you. Thank you for reaching out.

AUSTIN

09/16/19

Technician damaged my seat

The technician did not use protective covers on my seats and he put tools on my leather seats. The saw caused a tear on my leather seat. I am working with manager on fixing the seat. It has been difficult to reach the manager and a few days have passed without an update.

On SAFELITE AUTOGLASS - BALTIMORE,MD

Safelite Team

09/19/19

We're very sorry to hear that your seat was damaged during service. Although you are working with the manager to have this taken care of properly, we apologize for the lack of communication. Please feel free to reach out to our customer care team at 866-212-5457 for assistance with getting an update. We'll be happy to help. Thank you very much for sharing your feedback.

KENDALL

09/13/19

Service

Safe light had repaired my windshield in the past before and done a great job however this time I was extremely disappointed. My car was broken into on a Saturday and the first apt I could get was the following Thursday. Thursday came and no on showed up. When I called they said the tech was supposed to all but never did. The next best thing they could do was an apt the next day an hour away from where I live....

On SAFELITE AUTOGLASS - BALTIMORE,MD

Safelite Team

09/17/19

Please allow us to apologize for the negative experience you had during your service appointment. It seems that we have failed in our mission to provide excellent customer service. Your comments will be shared with the appropriate management team so that these types of issues may be prevented in the future. If you would like to speak about this matter any further, please feel free to contact our customer care team at 800-800-2727. Thank you.

TIFFANY

09/12/19

Great service

Excellent service and very quick!

On SAFELITE AUTOGLASS - BALTIMORE,MD

Monday - Saturday:	8:00 AM - 5:00 PM
Sunday:	Closed

Rosedale, MD

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Windshield Repair and Replacement in Rosedale, MD

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