Bangor, ME

The service took about an hour, which is what they estimated. The installer did an excellent job and stated if we had any problem to bring it back.

Aside from the rubber gasket hanging off the passenger door frame after service (easily fixed, no big desl, obvious harmless accident overloooked by techs) I would say they did a hood job, were efficient, reasonably priced, courteous and professional

Professional & knowledgeable.

the installer was very knowledgable and very competent. job was completed very fast

I called about 3 weeks ago and made an appointment to have my windshield replaced. I had a set time & a set date for a technician to come to my house and replace the windshield. I called my car insurance and had them fax over a referral to safelitte, I ended up having a $100 deductible. That's fine & dandy. I got a call the day the service was supposed to arrive (service was scheduled to arrive between 12-5) and the lady told me that they do not have a technician to send me and therefore I needed to reschedule my appointment and I would have to go in person to the shop. The reschedule date was for a week later so I drove around in what I felt was an unsafe vehicle because the crack continued to get bigger and bigger, stretching the length of the entire windshield. I went to my newly scheduled appointment & customer service was undoubtedly great, however 2 days later, after just having my entire windshield replaced, I got another crack in the top passenger side corner in three places and it definitely wasnt from a rock or from anything hitting it. I'm not sure if it didn't settle right or what happened, I'm no expert, but I am now having to make another appointment to have it fixed..

Two guys came. They worked quickly. One guy prepared the new glass and one removed the old one. The guy that prepared the new glass needs lessons in cleaning glass. It was streaked very bad and had finger prints all over it.

THE WINDOW REPLACEMENT WAS FINE, BUT I SEE ANY NEED TO RUN OVER MY FRESHLY SEEDED LAWN WITH THE VAN.

Fine service. Friendly man.