Toni T.@ToniLeighMc- REVIEWS
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Windshield Safelite Tech
583 Reviews
Updating Results
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great service from the tech
Took my wife’s advice to go to Safelite after a rock cracked my windshield the night before. Went to the Bayshore shop they have and was attended to right way. The process was quick and no hassle at all. I thought I was going to have an issue requesting the OEM windshield but it was approved right away which I guess was rare for them. I was able to setup my appointment for them to come to my house the next day since I’m close by which was also great. Jose the tech showed up at about 8:30 which NEVER happens when you get an appointment window from 8am to 12pm from ANYONE so I was surprised. I was requested to remove my light bar I have across my windshield which I did and Jose breezed through the removal of the factor windshield and also showed me that it was defective or wasn’t properly put on. Once the old one was off he put on the new one and filled me in on the glass care for the next few days. I thought it was going to take much longer but as he told me Jeeps are pretty easy. Good service and an even better tech.
On SAFELITE AUTOGLASS - BAY SHORE, NY
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Replacement glass.
Helpful. Thorough. Clear. Extra Pleasant. Noticeable above average.
On SAFELITE AUTOGLASS - BAY SHORE, NY
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
We're sorry you are having this issue, and we'd like to help. Please schedule a no cost follow up at mysafelite.com, or contact our Customer Care team at 800-800-2727. We'll be happy to assist you. Thank you for reaching out.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great costumers service
Excellent costumer sevice. . Fast and efficient.
On SAFELITE AUTOGLASS - BAY SHORE, NY
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent service
Was very impressed the way Safelite works. Bluent, the technician arrived well prepared and finished the job before time.
On SAFELITE AUTOGLASS - BAY SHORE, NY
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Never followed up
Never contacted afterwards for scheduling glass magnification
On SAFELITE AUTOGLASS - BAY SHORE, NY
We apologize you are having this issue, and we'd like to help. Please schedule a no cost follow up at mysafelite.com, or contact our Customer Care team at 800-800-2727. We'll be happy to assist you. Thank you for reaching out.
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Area for improvement
I’ll start off with the initial appointment when the windshield they were delivering had apparently cracked on the way to my home ...ok fine (Things happen) The gentlemen rescheduled me for my job location instead. The day of my appointment the tech call to confirm my address twice. I work at a banking location and I informed him that so it’s difficult ult for me answer personal calls. Also ..the address was in the confirmation email ...SAFELITE ended up calling my sister. I’m not sure what happen, but My apt was from 8-12. I get off work at 12. He didn’t arrive until 1230 wasn’t done until 1:20pm. (I’m about 40 minutes away from home) the repairman himself was friendly but he did leave some tools in my car and I didn’t realize until the next day. This was a first with SAFELITE I’ve used this company before I hope this incident doesn’t happen again.
On SAFELITE AUTOGLASS - BAY SHORE, NY
We appreciate your feedback of our service. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are very sorry for the inconveniences experienced.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Technician was excellent and the
Technician was excellent and the work was great. However, I have encountered a clicking on my wipers which I think because they were new they were adjusting themselves. If it rains again and it happens again I will contact Safelite. It was a little frightening in the beginning.
On SAFELITE AUTOGLASS - BAY SHORE, NY
Thank you for choosing Safelite. We appreciate you and the 5 Star rating you awarded us. We strive to deliver top quality service every time. We apologize for the issue you are having with the wipers. Please feel free to stop by the shop or schedule a no cost follow up at mysafelite.com. We'll be happy to take a look!
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