Toni T.@ToniLeighMc- REVIEWS
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Service Safelite Technician Windshield Austin Tech
Experience Work Communication Guy Man Adam
Looks Use Recommend Installer Fixed Repair
Person Quality Associate Window Staff Mike
Service Safelite Technician
Windshield Austin Tech
118 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Exceptional Service
Friendly, efficient and affordable. Thank you for taking such care and being so nice.
On SAFELITE AUTOGLASS - BEND, OR
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Quick and Easy
While at the office my windshield was changed. The technician was polite and informative.
On SAFELITE AUTOGLASS - BEND, OR
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Chris is the man.
I never write reviews but will for Chris. Professional and gets it done. No BS. Excellent customer service and install. Guy should be promoted. Good job man. I hope you see this review. With service like that you'll go big. Thank you.
On SAFELITE AUTOGLASS - BEND, OR
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
EXCELLENT SERVICE
The 2 young men who installed our new windshield were communicative, polite, professional and engaging. You should be proud of the way they represent Safelite Auto Glass.
On SAFELITE AUTOGLASS - BEND, OR
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Unable to fix a nickel-sized rock chip
A rock hit my windshield and left a 3/8" chip and a number of cracks from that chip. The chip and associated cracks were about the size of a nickel. The techs attempted to repair but left a 1/4" chip and a few cracks. I've had many other rock chips repaired in my life that didn't use Safelite's "proprietary method" and all were successful. Safelite's method may be proprietary but isn't effective.
On SAFELITE AUTOGLASS - BEND, OR
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Very Professional
I was impressed with the technician who came to my house to install a new windshield on my Subaru. Not only was he able to communicate expected time of arrival, but he also was well versed on the installation, reminding me that as a result of the new windshield, I might need to recalibrate the car's "eyesight" system. This would be a 5 star review, except for Safelite's phone menu and long wait cue. I do wish that Satellite would adequately staff their phone system!!
On SAFELITE AUTOGLASS - BEND, OR
We truly appreciate your business and we love to hear from our customers. We are so pleased you enjoyed working with our team, and we thank you for your patience during the process as well.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Service tech did a great
Service tech did a great job. Windshield looks good
On SAFELITE AUTOGLASS - BEND, OR
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
New windshield
I was happy with everything .The techs were real professional and nice..
On SAFELITE AUTOGLASS - BEND, OR
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
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