Windshield Repair & Replacement in BEND, OR

THOMAS

09/10/19

Unable to fix a nickel-sized rock chip

A rock hit my windshield and left a 3/8" chip and a number of cracks from that chip. The chip and associated cracks were about the size of a nickel. The techs attempted to repair but left a 1/4" chip and a few cracks. I've had many other rock chips repaired in my life that didn't use Safelite's "proprietary method" and all were successful. Safelite's method may be proprietary but isn't effective.

On SAFELITE AUTOGLASS - BEND, OR

Safelite Team

09/13/19

We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.

ROBERT

09/05/19

Very Professional

I was impressed with the technician who came to my house to install a new windshield on my Subaru. Not only was he able to communicate expected time of arrival, but he also was well versed on the installation, reminding me that as a result of the new windshield, I might need to recalibrate the car's "eyesight" system. This would be a 5 star review, except for Safelite's phone menu and long wait cue. I do wish that Satellite would adequately staff their phone system!!

On SAFELITE AUTOGLASS - BEND, OR

Safelite Team

09/11/19

We truly appreciate your business and we love to hear from our customers. We are so pleased you enjoyed working with our team, and we thank you for your patience during the process as well.

ROBERT

09/04/19

Service tech did a great

Service tech did a great job. Windshield looks good

On SAFELITE AUTOGLASS - BEND, OR

TRAVIS

08/16/19

New windshield

I was happy with everything .The techs were real professional and nice..

On SAFELITE AUTOGLASS - BEND, OR

KATHLEEN J.

08/12/19

Service

Top notch service. Highly impressed.

On SAFELITE AUTOGLASS - BEND, OR

SAVANAH

08/12/19

Amazing costumer service

The whole experience was amazing! Austin made sure to call me to make sure the time he would be arriving would work for my schedule. When they arrived they were super friendly and explained everything perfectly, he even answered any co workers (potential costumers) questions. If anything happens to my car again I will be sure to use safelite.

On SAFELITE AUTOGLASS - BEND, OR

PERCY

08/06/19

Best Service

Austin was amazing from an email explaining the days events first thing to him washing all of my windows on my car even though he only replaced one. He was very personable and knowledgeable. He is an exceptional person to have in Central Oregon and I will continue to do lots of business with him!

On SAFELITE AUTOGLASS - BEND, OR