Windshield Repair and Replacement in Bentonville, AR
Same-day windshield repair
Does your windshield have 3 or fewer chips smaller than 6 inches? If so, no need to schedule an appointment. Simply walk in today by 2pm to get your windshield repaired.
We have TV and coffee at the shop. There are both shopping and restaurant opportunities next to the shop within walking distance.
However, I got an email stating I could drop my car off by 9:30 on 4/1/2021 for windshield replacement.
Allow 2-21/2 hrs for repair. I stood in line for about 10 minutes or better, waiting to give my keys to the person behind the desk. I was told also in the email I received, I could not stay and wait on my car, to bring someone to get me and return, when it was ready.
I heard the guy, behind the desk, ask the person in front of me, if he was going to stay with him and wait on his vehicle. The person told him yes he was.
Now, if that person was allowed to stay, why could I not have stayed?
Also, I had to leave my car, pay someone to take and bring me back to get my vehicle, when it was finished, 61/2 hours later, not 21/2 hours.
This was POOR Customer Service on anyone, regardless of who you are.