Bentonville, AR

On time and very courteous, got it done in a short time .

Needed by noon, got by 5pm. No receipt

My family has always used Safelite because we of always having exceptional service and quality. After this experience I will pay more money to use a competitor. While sitting in the waiting room, I was able to hear the techs yelling and cussing while working on my vehicle, raising enough concern another patron went to get a status update on my vehicle. The tech advised him they had broken a trim piece but “it was not a big deal because it was only cosmetic.” I was also able to hear them yelling they had been pushing the windshield too hard because the entire car was moving, this raises a lot of concern with the quality of training. After the work was completed, I conducted a vehicle inspection and asked where the damage had occurred and how it had been fixed, I received no answer from the manager. They would not advise me how they damaged my car, I understand things happen when repairs are taking place, but when they refused to show me the damage or consult me on how the repair was to be completed I feel is a very poor way to conduct business. I will be moving my business else where into the future and will urge others to not have work completed at this shop.

They did not calibrate and aim the sensor on my honda correctly. When contacted I was told the camera was off and I just needed to turn it on. Had to take it to my dealership to get the issue corrected ( the camera was not off and I could not have fixed it on my side.)

The staff was very friendly and helpful and service was done in a timely manner.

Ok, Gasket around slinding window needs to be fixed. Dosent seal around glass to prevent water intrusion

They guys were very nice. Cleaned up front area of vehicle afterwards. Will go again if in need of their services..

Been calling the local safelite since the early 90s for any auto glass repair. Always a great experience and the price is always very good. Thank You Safelite!