Toni T.@ToniLeighMc- REVIEWS
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Service Windshield Work Experience Installer Safelite
Guys Quality Staff Appointment Tech Recommend
Chip Car Window Location Price Looks
Scheduling Arrived Use Problems Fixed Repair
Service Windshield Work
Experience Installer Safelite
187 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great job.
The technician did a great job on my repair. He was timely also which I appreciated. Thank you.
On SAFELITE AUTOGLASS - BOISE, ID
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield replacement
Quality work and friendly people. Only reason I didn’t give them 5 stars is that they close shop and lock the doors from 12:00 to 1:00. This wouldn’t be a big deal but I wasn’t told this when I booked my appointment so I showed up 15 minutes early to my 1:00 appointment and found the doors locked. Had to sit in my truck for 20 min until they opened back up.
On SAFELITE AUTOGLASS - BOISE, ID
We appreciate your feedback of our service. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are very sorry for the inconveniences experienced.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great efficient service. I so
Great efficient service. I so appreciated that you even vacuumed my vehicle.
On SAFELITE AUTOGLASS - BOISE, ID
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Good job
Good job. Longer than expected because only one employee handling the whole shop. Good service though.
On SAFELITE AUTOGLASS - BOISE, ID
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Super duper experience!
We picked up a deep nickle-sized rock chip in our large vintage motorhome windshield on I-84 just North of Ogden. We felt it was best to try to try to get it fixed as soon as possible to avoid a $500 deductible, so we called Safelight. They worked hard to find us an appointment that would work in Boise ID at 4:30 PM. We weren't able to get there until 5 PM, but josh waited for us and stayed late to fix our chip until at least 5:30, and he did a fantastic job! I can't even see where the chip was!
On SAFELITE AUTOGLASS - BOISE, ID
Thank you so much for the 5-star review and kind words about our team. It's loyal customers like you who keep us going, and motivate us to get better every day. We look forward to seeing you again in the future!
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Snafu
Asked for OEM glass. Was told to wait a week for approval. Never received official approval notification but was rescheduled a week later. Received email reschedule notification with date but no arrival time listed. Had to call robo Safelite and recorded message said 10:10am. Arrived on time and agent said appt was at 8am. He also said another customer had just received a 12 midnight appt notification. Blamed it on computer. I called insurance agent while waiting. She said claim for OEM glass was denied. Safelite didn't even have the approved Chinese glass on site. Had to wait 1/2 hour for it to arrive on truck. Safelite did at least discount the deductable for my inconveniences and agent was courteous.
On SAFELITE AUTOGLASS - BOISE, ID
Please accept our apologies for any inconvenience this may have caused. Customer satisfactions is our main focus, and we never like to hear we have let anyone down.
We are glad to hear that your cost was discounted and the staff took good care of you. We appreciate your feedback, thank you.
We are glad to hear that your cost was discounted and the staff took good care of you. We appreciate your feedback, thank you.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great job
Jeremy was great explaining the expectations of the service. Would definitely return if I get more chips.
On SAFELITE AUTOGLASS - BOISE, ID
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