My experience at Safelite was perfect. The service was quick and my windshield looks great! The facility is very clean and the staff was incredibly kind. Thank you!

Awesome experience & the technician was professional & knowledgeable.

My appoint was at 8 am and I was done and on the road at 8:30am...

Glass was never cleaned off the dashboard!!!

Did a good job on replacing my windshield. Was late because of another customer making false allegations. Finished in a timely fashion. Would recommend them

Arrived as expected and done good job

I am going to attempt to be fair about this. It was honestly not the experience I was hoping for. I went with safelite so that they would deal with insurance and I wouldn’t have to make but the one phone call. I booked my mobile appointment online Monday morning for Monday afternoon. I was contacted hours later and informed my glass was not in stock and I would have to reschedule for the next day. I agreed and while I had them on the phone I asked about my insurance claim and deductible. I was told I would have to contact my insurance provider.
I scheduled my Tuesday around this 12-5 appointment. When I did not hear anything by 4:30 I called to verify my appointment because I would be leaving the site at 5. The mobile technician’s van broke down and I would have to reschedule. I informed them that I had left this vehicle for two days but would not be able to have the vehicle at this same location for a third. We had to reschedule and move locations.
For the third day I again schedule my day around this 12-5 appointment. This go around I was informed several times by the tech of his ETA. He stayed in contact and arrived well within the scheduled time. He was courteous and professional. He performed his work quickly and the windshield looks great. He left me his contact information and explained that I shouldn’t drive it for at least an hour and not to was it for a couple of days. The final experience was great. Getting to that point was not.

Bruce done a wonderful job and professional!!!