Our windshield replacement technician, Bruce, was very professional. I asked him lots of questions while he was working, and he was very friendly. He obviously has lots of experience and was very efficient at getting my Mustang's windshield swapped without any problems. Very easy company to deal with.

They made sure glass was not scratched and worked with owner on his schedule.

The guy bruce was awesome an did a really great good so i will call u all again for my glass needs

I was very pleased with the friendly service I received. Great job!

I scheduled the windshield replacement online for a 2017 Ford Expedition EMS Response Vehicle. I noted in the comments section that the vehicle had an inside mounted lightbar when the service was scheduled. The schedule window was 08:00 - 12:00. The technician called me at 11:24 to ask if the vehicle had an inside mounted lightbar to which I answered yes. The technician told me that he could not replace the windshield without the lightbar being removed. He said he only received the work order that morning. Because it was unclear how long it would take to removed the lightbar (I was not at the vehicle location at the time of the call), we agreed to cancel the appointment. I returned to the vehicle location and determined that the lightbar could be removed quickly. I contacted the technician directly, and advised him that I could remove the lightbar if he could still perform the installation. He had already started another service call, but assured me that as soon as he was finished with that call, that he would be there to do the installation. In a reasonable amount of time, he arrived and completed the installation. The technician's name was Derek. He was extremely accommodating considering the situation. The only complaint I have is that Safelite did not follow up when I noted in the comments that the vehicle had an inside mounted lightbar. If they had advised that the lightbar had to be removed prior to installation, the vehicle could have been ready initially. If you have an unusual situation such as this for your installation, I would highly recommend that you call your local shop and speak to them directly to make sure there are no problems.

Bruce was FABULOUS!!!!
My windsheild ended up being a 2 days event because what I thought was a possible repair ended up needing to be a full replacement. The first day Bruce arrived he immediately recognized the type of damage on my windshield and we spent time together discussing my options and why a replacement was a much better idea than a repair that would make it "look" better, but not be an actual "fix". We scheduled the full replacement for the next day and he arrived, was very professional and had my windsheild done and ready FAST! He used every safety precaution to protect my vehicle, he was careful and also cleaned every window on my vehicle when he was finished because he didnt want just the one to be clean looking, he wanted to make sure they all were!

I highly recommend Bruce and Safelight!

My repair tech showed up exactly on time. He replaced the windshield in world record time and he cleaned up afterwards. He was neat and friendly. Thank you for a job well done.

Excellent service. constant communication, on time and very professional.