Toni T.@ToniLeighMc- REVIEWS
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Service Work Technician Windshield Safelite Experience
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Service Work Technician
Windshield Safelite Experience
767 Reviews
Updating Results
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Chip repair
I scheduled a mobile service which is was fast, technician was knowledgeable, work was done within 30 min. Great job
On SAFELITE AUTOGLASS - BROOKLYN, NY
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent @home service
Excellent service at home, I prefer have the technician comes to me and perform the replacement at home.
The technician is very professional and hassle free
The technician is very professional and hassle free
On SAFELITE AUTOGLASS - BROOKLYN, NY
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
TERRIBLE SERVICE
The Safelite tech was a no show for my 1st appointment, then they rescheduled me for a Saturday without consulting me and the tech called me, but we were out of town. They finally got it right the 3rd visit, but this cost me business as this is a work vehicle and it had to be taken out of service for 2 days instead of the 1 day that the work required.
On SAFELITE AUTOGLASS - BROOKLYN, NY
Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are very sorry for the inconveniences experienced with the service received from our team.
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield Repair
The windshield repair was ok I thought I would receive a mopar window from factory but I received an aftermarket window. At high speeds I hear tons of noise from the wind as if the window is not sealed correctly.
On SAFELITE AUTOGLASS - BROOKLYN, NY
We apologize you are having a wind noise issue, and we'd like to help. Please schedule a no cost follow up at mysafelite.com, or contact our Customer Care team at 800-800-2727. We'll be happy to assist you. Thank you for reaching out.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield replacement
Fabulous job! and done in a very timely manner! My appointment was 3:pm, and it was done before 5:30pm.
On SAFELITE AUTOGLASS - BROOKLYN, NY
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
2 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Customer service was awful. I
Customer service was awful. I was told it could take up to 3 hours. My car was not touched until I was there 2 hours. My appointment was at 9 am, i left after 3 pm. Just tell people the repair could take up to 6 hours. Also when I would ask when the car would be finished I was constantly told another half hour. The other people waiting for their cars were also treated similarly - no one was satisfied.
On SAFELITE AUTOGLASS - BROOKLYN, NY
Though you did not have an ideal experience at our shop, we want to thank you for sharing your comments about your service. We will ensure that each of the issues you mentioned are forwarded to the appropriate management team.
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