Burleson, TX

Young man worked diligently to do a great job.

Excellent service, very quick.

The service staff was excellent at the shop and the installation of the window was good.

The quality of the product is very poor. The after market door window is not the same quality as the original window. I was told on the phone they were essentially the same.

The price was too high. I can order the original manufacture window from my jeep dealer for less than I paid for the after market window. If I order it online direct, it’s almost half what I was charged.

I was charged $9.95 for a disposal fee. I asked why and did not get a response. My window was broken into and almost all the glass was already cleaned (even the carpet and surfaces had already been vacuumed).

This was an “out of state” emergency and could not “shop around”. I will have to replace the window again due to the inferior quality.

I am really pleased with my windshield replacement. The SafeLite employee who came out to our house was friendly, efficient, and helpful throughout the process.

VERY PROFESSIONAL, POLITE AND TIME EFFICIENT.

Very smooth operation. Check-in was quick, and car was in technician's hands quickly. Windshield replacement completed in about an hour's time.

My rear-view mirror console split apart this morning, 20 days after my windshield was replaced. It is useless now.

Carlos was quick but did perfect replacing our windshield.