Toni T.@ToniLeighMc- REVIEWS
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Service Work Windshield Experience Safelite Glass
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Service Work Windshield
Experience Safelite Glass
118 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great Job!
The installer was definitely a professional and did quality work!
On SAFELITE AUTOGLASS - BURLESON, TX
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Roy was the technician assigned
Roy was the technician assigned to replace my windshield. He persevered in unsuccessful attempts to contact me to come to the shop due to the weather. I did not pick up his calls as it came across as “unknown” assuming spam. Long story short, Roy made the trip to Burleson and replaced the windshield in the cold, windy weather (rain let up). I was very pleased with the excellent service.
On SAFELITE AUTOGLASS - BURLESON, TX
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
First Experience
This was my first experience with Safelite, and my husbands second time in the last couple of months. He had to have his windshield replaced, and this last visit was due to a chip in my windshield. Same day service was super convenient, and it only took maybe 20 minutes max for the entire process. They were helpful and understanding. They also helped find discounts to make this trip more affordable for us. They vacuumed out my car too, and I thought that was just icing on the cake.
The only reason why I wouldn’t give this experience 5 stars, was that the repair is still pretty visible. I’ve seen others have better work and almost no trace of the damage. You can still see the center chip and some of the hairline cracks, but it’s stable. Wish I didn’t have to see it all the time.
The only reason why I wouldn’t give this experience 5 stars, was that the repair is still pretty visible. I’ve seen others have better work and almost no trace of the damage. You can still see the center chip and some of the hairline cracks, but it’s stable. Wish I didn’t have to see it all the time.
On SAFELITE AUTOGLASS - BURLESON, TX
Your feedback is appreciated. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent service from everyone!
Excellent service from everyone!
On SAFELITE AUTOGLASS - BURLESON, TX
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great Service
Fast professional. Quality replacement windshield.
On SAFELITE AUTOGLASS - BURLESON, TX
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Clean and quick
2016 RAV4 front windshield replacement was completed in less than 2 hours and looks great. I don’t know what else to say... It’s new glass that looks very clear and not wavy at all.
On SAFELITE AUTOGLASS - BURLESON, TX
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Wanted the mobile option, but shop experience was good.
It was frustrating to get a hold of an actual person on the phone (we had some insurance change of plans & some miscommunications).
Once I was at the shop everything went smoothly (It was supposed to be done by mobile at)!
It was fast and service personnel was kind!
I believe they had phone issues that had just gotten fixed.
Once I was at the shop everything went smoothly (It was supposed to be done by mobile at)!
It was fast and service personnel was kind!
I believe they had phone issues that had just gotten fixed.
On SAFELITE AUTOGLASS - BURLESON, TX
We truly appreciate your business and we love to hear from our customers. We are so pleased you enjoyed working with our team, and we thank you for your patience during the process as well.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Customer Service Excellence
My experience w/ Safelite was a great experience. They were extremely polite and professional.
They “walked” me through everything I needed to do with my auto insurance.
Thank you Safelite.
They “walked” me through everything I needed to do with my auto insurance.
Thank you Safelite.
On SAFELITE AUTOGLASS - BURLESON, TX
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