Ryan gave several calls about the status of the job and was friendly. Windshield is perfect. Wouldn't hesitate to use again

They were fast and friendly.

It took several months to get my windshield replaced. I scheduled an appointment and when the day came around for my windshield to be replaced, I got a call informing me the technician had to go to the ER for an injury he got from servicing another vehicle. Totally understandable, accidents happen. So I rescheduled for the following weekend and as the technician is preparing the window he finds a scratch on the new windshield. He asked if I want to use this one or get a new one and set another appointment. I definitely didn’t want to get a windshield replaced with a scratch already on it. I asked him when would he be able to make it out next and he said to text him directly or he would call me to let me know. A couple days go by and I text him, never got a response. About a month later I get a follow up call about the service since there was still an open ticket. I informed her I have yet to get my windshield replaced. I was able to get a technician out about a week later after that call. The new windshield is nice but around the edges or the glass it looks like a gap, where there use to be a rubber edge all the way around. I’m not sure if that’s suppose to be replaced or not but it does look like a missing aspect of the windshield, for the sake of water leakage. With the current rain everything seems solid. It just took some time to finally get my windshield replaced and just curious about the rubber edge that I use to have on my previous windshield

We’ve had safelite replace our windshields for years. This was the worst service to date. Upon scheduling, my crack turned into a repair. I updated my online info a week before our scheduled repair and never heard back. No one updated my repair. So that appt got rescheduled for 2 weeks later. 2 weeks later, the man showed up with a broken windshield and rescheduled me again for another 2 weeks. Fast forward to the actual repair...finally (6 weeks AFTER initial scheduling)!
He showed up without texting or calling. Once he began, he realized he had a scratched replacement. Informed me another windshield was on its way. 2 HOURS later the replacement showed up. Luckily, it didn’t hinder my afternoon plans. The windshield replacement itself is fine but all that time leading up to it was ridiculous.

Anthony was ON TIME, professional and fast! Couldn’t have had a better experience! THANK YOU!

The gentleman came on time and did a excellent job! Would highly recommend him!

I had a gentleman named Junior that helped me, Junior was very nice and great with communicating with me. The wrong glass was ordered for my windshield, instead of Junior having me reschedule for another day once he had the right glass he got on the phone with his boss and had the right glass ordered for me so he could install it the same day. Junior promised me that he would be back later on in the day to install my glass, Junior was very prompt about returning to my house to install my glass within two and a half hours he was back with the right glass and installed it quickly. I was very impressed with how Junior handled everything he was very apologetic for a mistake that was not his fault, he problem solved very well and he was prompt on fixing the problem, also he kept a very nice and professional attitude and smiled a lot, I was very pleased with his service.

Just had my windshield replaced a couple months ago and got another ding in my windshield. Stopped in to see if it could be repaired. They ended up fitting me in right there for the repair which was great! The entire staff there was friendly, professional and helpful. Great experience!