Charlotte, NC

The service was on time and professional.

i was pleased with the service and tech knew what he was doing

Scheduling online with Safelite was super easy and convenient.
Doug the service technician was on time, professional, and fast.
From beginning to end I had a great experience.
Thank you

I’m a very patient person but, even I have my limit! On 9/29 the rear window was broken on my car. Safelite was contacted and scheduled a repair date. A Safelite Tech arrived on 10/5 & replaced the broken glass. Unfortunately while replacing the glass he broke the inside back door panel. On 10/10 another Safelite Tech arrives and replaces the broken door panel, but he breaks the “finger-cup that is used to pull the door down to close it. I was told that the part would be ordered and replaced. Today is October 22nd & I have not heard back from Safelite! Also, I paid on the first visit to have all of my wipers replaced, the front ones ones were replaced on the first appointment. I was told that the rear wiper hadn’t been ordered, but it would be and that he Tech would bring it when he came to do the repair. When the Safelite Tech arrived on 10/10 he knew nothing about the wiper at all. I’m still waiting for the finger-cup & my rear wiper.

They did a great job. It was quick and professional.

Agent arrived as expected and provided professional service.

Excellent, friendly, polite, mask on

Damian was very polite and did great job!!!