Toni T.@ToniLeighMc- REVIEWS
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Service Technician Work Safelite Windshield Tech
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Safelite Windshield Tech
1057 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
perfect
if only every business could be this easy to work with
On SAFELITE AUTOGLASS - CHATTANOOGA,TN
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Best by far
Professional technicians, nice waiting area, perfect repair, and fast.
On SAFELITE AUTOGLASS - CHATTANOOGA,TN
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent Service
The technician was prompt, courteous and completed the job in a timely manner. I would highly recommend you for service and would use you in the future.
On SAFELITE AUTOGLASS - CHATTANOOGA,TN
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent
Everything went just great. The technician called the morning of in order to make sure that everything was confirmed. He worked diligently and was very polite and professional. The new windshield and the new wipers look perfect.
On SAFELITE AUTOGLASS - CHATTANOOGA,TN
Verified Buyer
3 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
The crack is still very
The crack is still very visible need to have someone to check it out
On SAFELITE AUTOGLASS - CHATTANOOGA,TN
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
Verified Buyer
1 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Second Complaint
The chip gained two additional cracks on the other side of the pit and looked worse than before. Based on videos I'd watched previously the end result was in my opinion a failed repair and even your technician stated that he had a hard time First and went on to say "but we got it , we salvaged the integrity of the windshield "
I say that the technician simply wasn't very good at his job . I stopped afterwards and bought two additional repair kits from o'Reilly. The first one i put to much resin in but the second one i did correctly and it improved the botched job your technician did somewhat but had i know you were going to make my chip worse i would have left it alone altogether and hope it never cracked any further. It was hardly noticeable before your technician touched it .
I say that the technician simply wasn't very good at his job . I stopped afterwards and bought two additional repair kits from o'Reilly. The first one i put to much resin in but the second one i did correctly and it improved the botched job your technician did somewhat but had i know you were going to make my chip worse i would have left it alone altogether and hope it never cracked any further. It was hardly noticeable before your technician touched it .
On SAFELITE AUTOGLASS - CHATTANOOGA,TN
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Surprising
The whole experience was one surprise after another. The first surprise was scheduling the very next day. The next surprise was how prompt they were. The next surprise was how professional they were. The next surprise was how difficult the repair was. There were several layers of glue and gaskets to be removed. It took quite a while in the sun on a hot day. They were delightful, professional, and did a great job. I am very pleased with the result and would recommend Safelite to anyone who needs their auto glass repaired. A+++
On SAFELITE AUTOGLASS - CHATTANOOGA,TN
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Fantastic Experience
Kevin was awesome. He was very informative and went above and beyond. It was a easy, quick, and great experience.
On SAFELITE AUTOGLASS - CHATTANOOGA,TN
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Edward Meeks experience
Safelite Auto Glass was excellent. We only waited a few minutes before being served even though we had trouble finding it (ins agent directions) and was late. Terrance was very polite and efficient. Our glass looks/works great. They even cleaned our car mats which was an appreciated surprise. That was beyond the call of duty!
On SAFELITE AUTOGLASS - CHATTANOOGA,TN
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