Toni T.@ToniLeighMc- REVIEWS
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Service Technician Tech
Work Windshield Experience
198 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Customer Compliment
My service Technician & Customer Phone Rep were awesome, because of them I will always choose Safelite!
On SAFELITE AUTOGLASS - CHICO-PARADISE,CA-
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great Personable Tech with Professionalism
Overall the quality, setup and service was awesome. Good Job Guys!
On SAFELITE AUTOGLASS - CHICO-PARADISE,CA-
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Thumbs up
She came out on time, was polite and professional, and fast.
On SAFELITE AUTOGLASS - CHICO-PARADISE,CA-
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
your name? Fits
On time. Did clean repair, very professional.
On SAFELITE AUTOGLASS - CHICO-PARADISE,CA-
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great customer service. Kind courteous
Great customer service. Kind courteous and on time. Recommend to anyone who needs glass service.
On SAFELITE AUTOGLASS - CHICO-PARADISE,CA-
Verified Reviewer
2 star rating
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
Unacceptable Repair
Windshield looks great, but rubber trim isn't flat against car. In fact, in some areas, it is almost 1/4" above the body; kinda floating in mid-air. The installer acknowledged the problem and told me that AFTER I paid for the service, Safelite would call and schedule a repair with different molding. Now, days after the install, the commitment is getting a bit "moldy".
Common' Safelite: we can do better. :)
Common' Safelite: we can do better. :)
On SAFELITE AUTOGLASS - CHICO-PARADISE,CA-
We're sorry you are having these issues, and we'd like to help. Please schedule a no cost follow up at mysafelite.com, or contact our Customer Care team at 800-800-2727. We'll be happy to assist you. Thank you for reaching out.
Verified Buyer
4 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Fix windshield
When they came out to my house I didn’t know it was Safelite it was just an ordinary car gal come out didn’t show me no ID or anything just I’m here to fix your windshield then she got her stuff out and proceeded to fix it washed my windows but then the next day when I was in the sunlight they looked horrible the fix was good I’ve used Safelite before and I thanked my insurance for recommending them because that’s who I was going to ask for she get did a good job on the fix the windshield looks good all I can say is she should’ve showed me some ID saying she was with Safelite otherwise it was all good
On SAFELITE AUTOGLASS - CHICO-PARADISE,CA-
We appreciate your feedback of our service. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are very sorry for the inconveniences experienced.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Bless the technician
We were his last call of the day and with the Chico heat being the way it is, it was so hot. We had an issue with our insurance not sending the approval for our $0 deductible so I had to call and sort that out. It probably took an extra 10 minutes (even though it felt longer). As soon as that was taken care of he started and took his time despite the heat and us being his last call. Thank you Joe for being patient and efficient!
On SAFELITE AUTOGLASS - CHICO-PARADISE,CA-
We appreciate you taking the time to leave us a review and your kind words mean a lot. We are so happy you loved working with us. If you ever need anything, our entire team will be here to help. We look forward to serving you in the future!
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Excellent service. Couldn't be more
Excellent service. Couldn't be more satisfied.
On SAFELITE AUTOGLASS - CHICO-PARADISE,CA-
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