Toni T.@ToniLeighMc- REVIEWS
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Service Work Windshield
Experience Tech Safelite
307 Reviews
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Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Windshield Replacement
I had my windshield replaced by Josh who had an accident while doing so and did some damage to the hood of my car. I could tell that he felt horrible and did some extra work to try and make up for it. He told me that he had already contacted his boss Paul and they would pay to repair the damages. Paul got in touch with me right away and set me up with a collision center to get an estimate for the damage. The guys at the body shop were super nice as well, but told me that they would need to keep my car for a couple of days the be repaired. I am unable to go without my car for that long so Paul from safelite is getting me in a rental car while my car is being fixed. I am so thankful for this and everything that they are doing to take care of me. These guys are wonderful and I would refer anyone I know to them.
On SAFELITE AUTOGLASS - COLUMBIA,MO
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great experience! Tech arrived at
Great experience! Tech arrived at my office early and took less than 10 mins! Thanks!
On SAFELITE AUTOGLASS - COLUMBIA,MO
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
He was on time. Very
He was on time. Very polite and courteous. Worked quickly and cleaned up everything.
On SAFELITE AUTOGLASS - COLUMBIA,MO
Verified Reviewer
1 star rating
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
I won't use them again!
I had an appointment scheduled with a time frame of 12pm to 5pm. That was fine until I sat for 5 hours and missed 2 of my sons soccer games for the technician to call me at 6pm to tell me he's not coming and I could reschedule for 2 days out. After I'd already paid them and now have to wait even longer to get my window fixed because they have my money!!!!
On SAFELITE AUTOGLASS - COLUMBIA,MO
Please allow us to apologize for the negative experience you had during your service appointment. It seems that we have failed in our mission to provide excellent customer service. Your comments will be shared with the appropriate management team so that these types of issues may be prevented in the future. If you would like to speak about this matter any further, please feel free to contact our customer care team at 800-800-2727. Thank you.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Couldn’t ask for better service.
Couldn’t ask for better service. Very happy!!!!
On SAFELITE AUTOGLASS - COLUMBIA,MO
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Chip Repair
Service was excellent, quick, no hassles, even helped me with my insurance. Windshield looks amazing.
On SAFELITE AUTOGLASS - COLUMBIA,MO
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
While road-bound to our vacation
While road-bound to our vacation spot, our newly replaced windshield took a rock hit. We were able to stop by and get worked in before the rock chip area grew! We only took a slight delay to our vacation trip and was worth it to not have to replace another windshield :)
On SAFELITE AUTOGLASS - COLUMBIA,MO
We strive to service all our customers in a timely manner, while still providing a top quality experience. Thanks for sharing your pleasure with Safelite.
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
New Winshield
The guys were awesome! Friendly and professional. They went to work immediately, nice to see such work ethic!
On SAFELITE AUTOGLASS - COLUMBIA,MO
Verified Buyer
5 star rating
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Very friendly. Very knowledgeable. I
Very friendly. Very knowledgeable. I was very impressed with how good of a job was done. Will definitely contact them again if I ever have the need. Will definitely recommend to friends and family.
On SAFELITE AUTOGLASS - COLUMBIA,MO
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