I’ve had two window repairs on this vehicle in the last two years. One from a break in and the other, a crack in the windshield. Both times, your folks were prompt, with clear communication, and completely professional! Consistently great service! Thank you!

The young man who came out - I think his name was Jared, was over the top excellent. His customer service skills were way beyond expectations. That young man was very impressive. I would definitely want him to fix my windshields in the future.

Michael was great. He was very flexible in working with the location of my vehicle. He went the extra mile to make it easier for me.

Patrick from Dublin,Ohio (Safelite Employee), was on time and very quick on my repair and I didn’t have to call off work to have it done! Great Customer Service!

My tech was very thorough in explaining the process of replacement and payment of my deductible. He also knocked and waited at my company's door, although I let him know that he could simply come in and walk through to my office.

Convenience and great customer service! Thanks!

I was able to check in without any issue, and was introduced to the service technician when he was called into the lobby. The service technician was excellent, fully describing what was going to happen prior to filling in the chip, what he had done while waiting for the filler to cure, and to point out what had happened. He guided me fully through the ~1 hour process, making me feel comfortable with proceeding with the chip repair process, and guided my expectations by being honest with what to expect in the chip repair process (saying that the final result will not be fully invisible, but that the filling process does return the strength of the windshield). He also highlighted that should the repair fail, the warranty of it covers replacement of the windshield. I was then able to check out, pay for the service and leave. Every part of my experience with doing this was SIMPLE, and required only for me to answer various questions necessary.

Fast and friendly service