I scheduled an appointment at my home and I had to block off the whole day (8-5), which is a lot of time to sit around waiting but I understand that’s how it works. Around 12:15, my service guy calls and says due to the weather I would either have to reschedule my appointment or bring my car to the shop. I asked when would be a good time to bring it in that day. He said he had an appointment out of town in roughly 2 hours. So I basically had to bring my car in right then or completely reschedule after already spending 4 hours waiting. I didn’t have another day to spend trying to get my car fixed so I took it in. Chris (I think that was his name) was helpful and did a fine job on my windshield. But I was very frustrated with the scheduling and last minute changes that I think could have been fixed with better time management by the technician.

Great job, excellent communication

I moved one of our cars out if it's normal parking spot for family coming over for Thanksgiving. That weekend the wind got up and sent a limb through my windshield. I went online,scheduled and paid for the the repair for the next day. The technician was ontime, replaced my windshield and done in about an hour.

Great communication. Friendly tech. Quick and problem free.

The safelite employee was so helpful! I had multiple windows busted and he cleaned up the remaining glass for me! Even took the car seats out of my car and cleaned to be sure no glass got in them!! So happy with the service I received! He went above and beyond my expectations!!

The replacement of out 2009 Accord windshield went fine. My wife's only negative comment was that after the installation the window tended to have a glare on it more than usual. Maybe doing too good of a job?

Only company that my family with ever use

All was great, including the technician, Ashley.