Corpus Christi, TX

Great service and easy to work schedule around

The technician called before he left to update me. He called when he was close. Got the job done quickly and professionally. I am very satisfied.

I made my appointment online and have received several automated text messages reminding me of my appointment. When I arrived, I was told, “I thought I called you. Your windshield is not here.” I had not received any call and this was a huge inconvenience because I live out of town from where my appointment was and I had to take half a day off of work. When I tried to contact safelite to let them know about what happened I could not get ahold of anyone. When I tried to call to make sure my windshield was in, again I could not get ahold of anyone. However when I did arrive to my second appointment, they installed the windshield quickly and it was done well.

Windshield was replaced at home by Mobile service. The work was completed quickly. However, the tech did not hook my windshield wiper fluid hoses back up. Now, I will have to figure out how to hook them back up. :(

Overall great experience. Arrived a little early ant the got us right in. Tech was very fast and professional. From start to finish it only took 45 minutes to install our windshield. The secure online prepay option got us back on the road fast.

Overall service was great one satisfied customer.

I was disappointed that my windshield wipers were not replaced as they would h to be ave had to be purchased through the auto store or BMW. The last time I had my windshield replaced through safelite, the person had to go and purchase the BMW windshield wipers. He did not know this until he had put the windshield on. So I did not get new windshield wipers as requested.

They did good repair on the windshield, but I can see a small spot crack. I have to monitor it for a while to make sure that a crack spot do not make into a bigger