I was so impressed with the Safelite technician- he was prompt, professional, polite, and explained the process so that I could understand what was to occur. My new windshield is outstanding.

Great installation of my truck windshield. Arrived in timeframe stated and did a thorough professional job.

So I got my windshield replaced. The technician left the tape on to hold in place. I waited appropriate amount of time to drive. Went and did some errands in the rain and came home.
Tape still there. The next day I removed the tape quickly and it took off paint from my van. I was not happy. Contacted Safelite and they were so friendly and helpful and helped me get this issue resolved. It was unfortunate that it happened but I feel Safelite's customer service was top notch. Thank you for making a bad experience turn out ok

Safelite was super convenient by coming to my work and repairing my windshield. The technician was amazing , explained everything to me and completed it in a timely manner. I wont go to any other company for my needs . Thank you so much !

Process from start to finish was well done. Service technician was knowledgeable, skilled and friendly

I selected your company based on commercials advertising your ability to come to my home to make the repair to my truck window as I had a choice as this was an insurance claim. The morning of the appointment it was clearly raining outside and predicted to rain the rest of the day. The technician called me at 8 a.m. - the beginning of my service window and said he would be over around noon. He arrived at my house and called and said he could not repair the window in the rain and did I have someplace inside for him to work which of course I didn't. My question is why when I made the initial appointment did they not indicate they could not work outside in the rain and then why did the technician not tell me this when it was obviously raining ay 8 a.m. in the morning? I then called the appointment center and was told I could bring it in to your shop in Centerville the next morning and it would take under 2 hours. I sent my son with the truck and it took 3 hours. Never again will I use your company or recommend you to my friends or family. I am very angry about the service and false advertising. You failed all the way around.

Tony did a great job spent plenty of time with me explaining the process,what he was doing and the importants. all while completing the job in a timely fashion, If Tony is not already training new employees he would be a good canidate!!!!! Thanks again Tony Great Job!!! Very Professional

The technician was on time and professional, and took extra care to insure the divit in the windshield was repaired and cleaned after.