Dayton, OH

My back windshield in my mini van needed replaced and was out in a inch crooked in one side the entire molding had to be modified just to shut my hatch and I’m still wondering how it shuts without breaking very disappointed. Have tried to contact service with no avail

I arrived 15 min before my appt.they got me right in. Skyler had me finished up in 45 min.

Your service technician did really good on replacing my windshield. Your service is great and worth recommending to other people. Thanks!

Excellent job and very personable.

I had my windshield replaced, I notice that the front collision indicator message appeared in my dashboard the night I picked up my car. I called safeliite, rescheduled for a appointment to see why it was on. At the next the appointment they it had. Otho g to do with the windshield replacement and I had to go the Toyota dealer. Toyota checked it out, they found out the pins in the rear view mirror were bent due to the windshield installation. I went back to safelite, I told them what the Toyota dealer said, it cost me roughly $90.00 and a day without my car. The manager at Safelite said he would not be able to refund my money on this day, he would have to call the Toyota dealer to confirm the errors of the instillation by Saelite and it would be a bout a week before I would get reimbursed if my expenses. I asked saelite if they had rechecked the rear view mirror connectors when the rechecked the installation, they said no. I told them had they rechecked the rear view mirror pins I would not have had to go to the dealership to get my car fixed properly. I told them next time please do a thorough assessment of the problem.
I did get a refund check a week later, of what I had to pay the dealer.
Ok service from safelite, they just need to acknowledge they did not assess my car properly.

I had the most awesome experience at Safelite. Your employees were great. They work hard. They worked fast and you were very busy that day.

This was no hassle from the online quote to the service rep repalacing the windshield.

I was never called that my car was repaired and waiting-also I did get far too many tx messages about my appointment time. Also when I arrived I had to go into the repair bay and find someone to check me in.