Took too long to get an appt. First time they came the replacement was broken so had to reschedule for the next week when it wasnt convenient.

The entire experience with Safelite was professional and very convenient.

The gentleman who replaced my window did a great job. He was very pleasant and courteous.

Had a huge rock fall out of a dump truck in front of me and it smashed my windshield. Did the claim online and it was fast and easy. Safelite was easy and fast and I even got to pick the day I wanted them to show up. When Doug with safelite showed up he was very welcoming and personable. He did a great job and was very meticulous so everything went perfect and the job was done right the first time. Will do business with safelite when need be in the future.

Hi,

I am very disappointed in the service we received from Safelite. I set up the appointment with a very friendly person on the phone. It was scheduled to be done at my daughter's place of employment between 8 and 12. I was told that the car would not be able to be driven for 2 and a 1/2 hours after the appointment, so that is why I picked a morning appointment. I was also asked if we had a place to put it inside if it was raining. I said no, it's being done at a school. At 9 am on the morning f the appointment, my daughter received a phone call from Safelite asking when she was bringing the car in. She explained that they were scheduled to come to her. the response was, "Well we can't do it in the rain so you need to come here." When can you? My daughter said after work at 4. He said "Hmmm, can you be here at 4? Otherwise it might be too late." Jaclyn replies that yes, she would be there at 4. She was quite upset when she recalled that she would not be able to drive it for 2 and a 1/2 hours afterwards and the shop was closing at 5. She wasn't sure what she would do. She brought it to the shop and they changed the window. She was then told it wasn't necessary to wait and that she was able to drive it right away.

Safelite was able to provide same day service. They were easy work with & accept payment from our insurance company directly. They explained the service & that they stand behind their work.
Overall very good to work with,

The servic person did a excellent job.Thankyou!

Great service and super fast!