When I made the appointment, I told the CSR that I had the heated weather package that included heated windshield under the wipers, even though I was not asked the question. When I arrived for the Feb 1st appointment, they had the windshield with no heater. I went back on Feb 2nd for revised appointment, and the service center had the correct heated windshield, but I was told a 2 to 2.5 hour wait on replacement. They got me through in a bit under 2 hours. When leaving I noticed the passenger wiper arm/blade was parked up on the glass and visible from within the car, not parked down in the heated area as was before having windshield replaced. The driver wiper arm was parked OK. I moved the passenger arm back to the correct park myself, and I have a picture of the arm/blade before I moved it if needed for anyone to see.

Tim was awesome very nice. Explained everything. I can still see a small spot but he explained that what he did will keep it from getting bigger.

Very satisfied with my visit, tech was efficient and friendly

Very fast and worked around my schedule

Friendly qualified staff. Everyone that I talked with was very polite and caring. Excellent service.

I recently had to take one of my work vehicles to the Safelite shop in Duncansville, PA to have the windshield replaced and it was as pleasant an experience as I could have hoped for. I was taken immediately upon showing up and the technicians worked straight through until the windshield was replaced. The waiting area had a TV and complimentary snacks and beverages. I would highly recommend this shop.

Called for windshield replacement, appointment scheduled quickly.
Arrived at scheduled time, Replacement completed and out of shop
in short time. Very satisfied with work completed.

Technician was very professional and friendly. Would highly recommend.