Durham, NC

Bazaar Voice user reviews Trustmark

Store address:

3633 Durham-Chapel Hill
Durham, NC 27707

Store hours:

Monday - Friday:8:00 AM - 5:00 PM
Saturday:8:00 AM - 4:00 PM
View on map/get directions
View or edit your appointment

Windshield Repair and Replacement in Durham, NC

With Safelite®'s auto glass center in Durham, NC, you'll never be far from windshield repair and replacement when you need it most. Safelite® in Durham can help you prevent windshield damage from spreading with advanced repair techniques and industry-leading adhesives. You can also choose full replacement of your windshield with quality auto glass, plus enjoy a convenient mobile service across the Durham area.

Auto Glass Services Offered:

Local tips:

There is a Target and a Sam's Club and a lot of restaurants 3 to 5 minutes from the shop.

gold star gold star gold star gold star gold star

@safelite not only did the safelite guy replace my windows, he cleaned all 4 of my other windows and my rearview....how awesome

Twitter AvatarToni T.@ToniLeighMc

SAFELITE AUTOGLASS - DURHAM,NC (04114) is rated 4.5 out of 5 by 653.
Rated 4 out of 5 by from Disappointed Customer to Repeat Customer Started out a bit rocky having to reschedule the mobile technician a couple times and trouble with communication in getting the right windshield. Instead of continuing the phone communication I decided to drive to the nearest office to speak with someone face to face. That’s when the Manager, Paul, turned everything around. Not only did he drive an hour himself to pick up the right windshield from the warehouse to make sure it got installed the same day I was promised, he also discounted the price of installation by 40%! That’s the kind of customer service that generates repeat business. Thank you Safelite.
Date published: 2017-11-14
Rated 5 out of 5 by from 5 stars for tech Dominick, 0 for everything else It took 6 technicians and 5 appointments to figure out that the wrong glass had been installed in my car (my car has HUD which I repeatedly said in my claim). The first glass to be installed was not for car with HUD and it too 5 more technicians to figure this out and 2 sets of the incorrect windshield being ordered until Dominick figured out the problem in less then 5 seconds. I am very happy with Dominick’s work but the lack of attention to detail and coordination between technicians prior to him was severely lacking.
Date published: 2017-11-08
Rated 5 out of 5 by from Great Service! I used them a couple of weeks ago! They guy that came out to my house was super professional and did a great job. I love that they could come to me! He was even patient with my daughter asking lots of questions.
Date published: 2017-11-07
Rated 5 out of 5 by from Fast Service I used Safelite when I had a chipped a month ago.!
Date published: 2017-10-30
Rated 5 out of 5 by from Great Service Safelite replaced my truck windshield recently and did a great job.
Date published: 2017-10-28
Rated 5 out of 5 by from Excellent customer service My first experience with Safelite was not good. I scheduled an appointment at my home and the driver never showed up. I then went to the Durham store and the windshield I ordered had a large scratch on it. The manager did not charge me for the windshield!! Great customer service!!!
Date published: 2017-10-28
Rated 5 out of 5 by from Amazing Service! Would never use anyone else. This was the easiest process ever. The man who helped me was so kind and worked quickly. Everything was explained very clear and simple. Will definitely use them again if I need services.
Date published: 2017-10-26
Rated 5 out of 5 by from Wonderful Technician and Service The only negative experience I had was, I thought Safelite was 24 hours 7days a week. My glass cracked on a Friday night and I was disappointed I couldn’t get it fix right away. When Patrick came, he put me at ease and did his job. Another thing that was good, when the technician was on the way, they send you a text message with the picture of the tech.
Date published: 2017-10-26
  • y_2017, m_11, d_23, h_2
  • bvseo_bulk, prod_bvrr, vn_bulk_2.0.3
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_653
  • loc_en_US, sid_04114, prod, sort_[SortEntry(order=SUBMISSION_TIME, direction=DESCENDING)]
  • clientName_safelite-local
  • bvseo_sdk, net_sdk,
  • CLOUD, getContent, 10ms
scroll to top