Fayetteville, NC

Tech did a great job. Friendly and courteous.

Had an awesome experience with Safelite AutoGlass repair shop on Ramsey Street. Reception / Sales Rep was very professional. The technician personally introduced himself, explained the process and suggested a minor upgrade to ensure the long-term performance of the windshield replacement. Quick Professional Service!

Technition was probably one of the worst techs I had. Manager was spot on. Got to go there tomorrow to see them about what happened. Out of five stars half star for tech but manager was five stars so far. Not telling safe lite how to manage company but if it were my company I would fire this guy not saying just saying. Just was on his phone cut part of my weather stripping off just not a real good resprintation of the company. If this company is fine with this then I would strongly recommend to everyone to avoid using this company. To the everyday people who read this review not saying what you need to do with your money and who company that work like that but if it were me I would take my business else where. Anyway hope this helps to anyone considering this company for doing their work now or the future.

Very timely and professional

This visit was necessary because on February 16th I had my windshield replaced. Part of the replacement required my interior rearview mirror to be removed and replaced onto the new windshield. On February 20th my rearview mirror detached from the windshield. I called for an appointment and was told my appointment was for February 22nd. The technician arrived and after several attempts was able to successfully reattach my rearview mirror. Part of my original complaint was the failure of my rain sensitive windshield to operate properly. The technician attempted to repair the problem but was not able to make it operate properly. He stated the sensing device might have to reset itself. He told me if it did not reset and begin to operate properly I should make another appointment for the problem to be resolved. I have now determined that not only does my rain sensitive device no longer work but neither does my windshield wiper delay operation work either. I am attempting to resolve the problem with safe lite as soon as I complete this review.

He did a good job on my car

I’ve been to this facility several times over the last year. I get great service each time!

Everything went as smooth as can be. Perfect way to get your windshield replaced.