Fredericksburg, VA

The install seemed to be good. When I drove the car the following day I realized a seatbelt light and a airbag light were on. Also, my passenger side window won't go up or down from the button on the driver side. Some wires must have been unattached when he replaced by driver side window. The reason I'm only giving one star is because I can't get ahold of anyone to fix the problem. Nobody answers the phone so I sent an email and have not received a reply.

Easy and convenient. Set up and service was all smooth and I can see clearly now through my new windshield!

Technician did an outstanding job. He was very courteous and professional. His work quality was outstanding as well. Took his time and was very thorough.

Not what I expected. It took forever to get my windshield calibrated when I was told about 2 hours. I got there at 10 am and left around 1 pm. I was charged a $25 cleaning fee and my dashboard and center console had black rubbery stuff all over it. They don’t communicate to well. When I saw my car was taking forever I would stand up and look thru the window into the shop. I did this several times before someone decided to come out and tell me why my car was taking so long. The staff was nice but come on: don’t tell me two hours then not communicate with me until you see I’m frustrated. Also, I brought up to the man anger during checkout that I was quoted a different price then I was paying and he just smiled and shrugged his shoulders... I’ve heard so many great things I guess my expectations were too high but I was very disappointed. And the only reason I didn’t go back to say my car was dirty because I had already cleaned it up and received my receipt via email and didn’t see I was charged a $25 cleaning fee. I am very disappointed and now wish I had just gone thru the dealership.

My tech Terry was great. Terry quickly fix my rock chips. Great service at a reasonable price.

Your serviceman told me it would take a couple of hours and suggested a shady place to sit outside because I didn't want to come in the waiting room because of the pandemic. It was over 90 and hot. He called me about a half hour later to tell me the job was done! I was surprised but he said there were two technicians free to get the job done faster. I was so appreciative!! Also, I was able to take care of the transaction over the phone quickly and leave without having to come in.
Very happy to say the least. Thank you for such quick service on a hot day. I had no one to pick me up while I waited for the work.
Both the associates were very polite and helpful. However, I would mention that the employee who came out to greet me, was not wearing a mask and he was closer than 6 ft.talking to me.. I was wearing one That concerned me during this virus pandemic. I would suggest that he do so when coming in contact with customers for their comfort and safety level. Thanks for an overall good experience.

Great job excellent service thanks to the office manager

The easiest thing I could've imagined. Good work done in less than an hour.