The satellite employee was quick and efficient. He was very pleasant and did a wonderful job. He even vacuumed my car and cleaned all of the glass.

Excellent service and follow up regarding broken rear view mirror.

everything went perfectly and the installer was excellent

I don't typically write reviews, but I am so irritated by the repeated horrible service of this shop, I feel inclined. I have a job which requires me to be on the road 8 hours a day. That being said, I have averaged the need for a replacement windshield twice a year. I have had 5 appointments with this specific shop, and the wrong replacement windshield was brought EVERY single time. After I made my most recent appointment, again the wrong windshield was brought after I made sure to verify they had the exact windshield I needed, bc they have never gotten it right. I spoke with Gina after once again, the wrong part was brought. She said she would call the technician to find out what the issue was and get back to me ASAP. I never heard back, and she took it upon herself to schedule me for another appt on a day of her choice without even informing me. I found out days later when the manager called me to inform me he had to reschedule bc, again, the windshield wasn’t correct. Good thing I didn’t even know about that appt or I would have been even more upset. I've never had so much of my time wasted by the inefficiency of an establishment. Unfortunate for me, my company only uses Safelight or I would never even be using them for this service. I plan to do whatever I can with my company so I NEVER have my time wasted like this again. Incompetence is one thing, but a complete lack of care by management is a completely separate issue. I recommend thinking twice before wasting your time with this location.

Ray from Safelite at Great Neck did an excellent job replacing my Lexus
windshield.

Paul was great. friendly and quick service.

There were a few issues with wrong parts, rain and low roofs, but through it all the guys who came to replace my glass were working hard to resolve the problems & get the job done.

The technician did a great job! He was neat , efficient and punctual!