Toni T.@ToniLeighMc- REVIEWS
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Service Work Technician Safelite Windshield Tech
Repair Use Installer Experience Person Replacement
Appointment Guy Glass Problems Looks Process
Window Man Quality Wipers Staff Representative
Service Work Technician
Safelite Windshield Tech
737 Reviews
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Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Safelite Review of service rendered
Safelite Review of service rendered
On SAFELITE AUTOGLASS - GREENVILLE, NC
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Safelite auto repair
The service person who came out to our house was excellent. He was friendly, communicative, and quickly completed the repair.
On SAFELITE AUTOGLASS - GREENVILLE, NC
Verified Reviewer
What is a Verified Reviewer
A Verified Reviewer is a shopper who has confirmed an email address, or connected a social network with Yotpo, providing an added level of transparency and trust.
One of the worst customer service experiences ever!
I wish I could've given 0 stars. I got my windshield replaced on 2/4- they charged me 495 when my initial quote was 350. So they then recharged my bank card 350 twice! They continue to tell me that I have a 485 credit coming in 5-7 business days... but they're taking my money instantly! The store tells you to call a 1800 number... the 1800 people say they're calling the store. Everyone saying they understand while I'm racking up multiple overdraft fees and don't have money to pay myBill's. This experience has been horrible. All I wanted was my 140 dollars back! That's all. Never again will I deal with Safelite! I'm sorry doesn't do the job!
On SAFELITE AUTOGLASS - GREENVILLE, NC
We appreciate your feedback of our service. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are very sorry for the inconveniences experienced.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Professional, courteous, timely No problems
Professional, courteous, timely
No problems whatsoever
No problems whatsoever
On SAFELITE AUTOGLASS - GREENVILLE, NC
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
He did an excellent job!He
He did an excellent job!He was very friendly and helpful
On SAFELITE AUTOGLASS - GREENVILLE, NC
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
The Associate was very good
The Associate was very good and well mannered.
On SAFELITE AUTOGLASS - GREENVILLE, NC
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
Great Service!!
I was totally satisfied with my service, the technician, and the quality of replacement that I received. I would definitely use you again and recommend to everyone.
On SAFELITE AUTOGLASS - GREENVILLE, NC
We appreciate you taking the time to leave us a review and your kind words mean a lot. We are so happy you loved working with us.
Thank you for recommending Safelite to others and making us your !st choice for future auto glass needs.
Thank you for recommending Safelite to others and making us your !st choice for future auto glass needs.
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
front windshield replacement
I arrived a little early for my appointment and they were very kind to take the car in early. They did an outstanding job in taking their time to replace the windshield and made sure everything was in great order before they released the car. I would highly recommend them anytime! I only wish there was a Safelite shop in New Bern, NC since I opted to drive the vehicle in for the replacement which is one hour and 15 minutes away!
On SAFELITE AUTOGLASS - GREENVILLE, NC
Verified Buyer
What is a Verified Buyer
A Verified Buyer is a user who has purchased the reviewed product through our store.
smear
I appreciate the timely service, however, for a rock chip, smaller than a dime, I now have a resin smear the size of my hand and a hairline streak in an ark across my windshield in the path of the windshield wiper. :(
On SAFELITE AUTOGLASS - GREENVILLE, NC
We're sorry to hear that the repair attempt did not meet your expectations. The repair process is only an attempt to save the integrity of the glass, at times the repair may still be visible depending on the size (width and depth) of the chip. If at any time the repair spreads and or you are unhappy with the repair; that amount will be credited toward the full replacement of your windshield. We hope this information was helpful, and we appreciate your understanding. Thank you.
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